General Manager London (Oxford Street)
General Manager London (Oxford Street)
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Job Description
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS we work as a team to apply our knowledge skills and experience together and create a diversity of ideas and solutions. What unites us We love fashion we change fashion!
At HUGO BOSS you have the opportunity to contribute your personality ideas and creativity because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
HUGO BOSS UK Ltd. London United Kingdom Full-time M3
As a General Manager you will lead and inspire a high-performing team to achieve exceptional results in one of our flagship or high-turnover locations. You will be the driving force behind the stores success ensuring operational excellence delivering an outstanding customer experience and fostering a culture of collaboration and innovation.
- Drive the team to consistently exceed performance targets KPIs and profitability goals ensuring the store remains a top-performing location within the HUGO BOSS portfolio
- Develop and execute strategies to maximise sales customer engagement and brand loyalty
- Lead effective recruitment retention and succession planning to build a strong motivated and future-ready team
- Provide ongoing coaching development and performance appraisals to unlock the full potential of each team member
- Foster a culture of empowerment accountability and collaboration.
- Champion a customer-first mindset ensuring every interaction reflects the premium HUGO BOSS experience
- Build and maintain a loyal customer base through exceptional service and personalised experiences.
- Oversee loss prevention stock management payroll and all controllable costs to ensure operational efficiency and profitability
- Leverage all available tools systems and resources to streamline processes and enhance performance
- Ensure compliance with company policies procedures and standards
- Maintain a deep understanding of local market trends competitor activities and customer preferences
- Share insights and actionable recommendations with your Area Manager and the broader retail team to drive continuous improvement
- Represent HUGO BOSS with pride embodying the brands values and vision in every aspect of your role
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Excellent leadership and people management skills to lead motivate train and develop the team through active management
- Ability to be flexible and adaptable to the need of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels both written and verbal
- Experience in networking & building relationships
- Competitive salary commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
To learn more about our benefits in detail please visit:RETAIL BENEFITS UK/IRELAND HUGO BOSS
Please contact Emma Wood () Human Resources.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19000 employees worldwide. As versatile as we are we are united by a common goal: We love fashion we change fashion!
Become a brand ambassador and be part of a team that works with passion ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
As a General Manager you will lead and inspire a high-performing team to achieve exceptional results in one of our flagship or high-turnover locations. You will be the driving force behind the stores success ensuring operational excellence delivering an outstanding customer experience and fostering a culture of collaboration and innovation.
What you can expect:
- Drive the team to consistently exceed performance targets KPIs and profitability goals ensuring the store remains a top-performing location within the HUGO BOSS portfolio
- Develop and execute strategies to maximise sales customer engagement and brand loyalty
- Lead effective recruitment retention and succession planning to build a strong motivated and future-ready team
- Provide ongoing coaching development and performance appraisals to unlock the full potential of each team member
- Foster a culture of empowerment accountability and collaboration.
- Champion a customer-first mindset ensuring every interaction reflects the premium HUGO BOSS experience
- Build and maintain a loyal customer base through exceptional service and personalised experiences.
- Oversee loss prevention stock management payroll and all controllable costs to ensure operational efficiency and profitability
- Leverage all available tools systems and resources to streamline processes and enhance performance
- Ensure compliance with company policies procedures and standards
- Maintain a deep understanding of local market trends competitor activities and customer preferences
- Share insights and actionable recommendations with your Area Manager and the broader retail team to drive continuous improvement
- Represent HUGO BOSS with pride embodying the brands values and vision in every aspect of your role
Your profile:
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Excellent leadership and people management skills to lead motivate train and develop the team through active management
- Ability to be flexible and adaptable to the need of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels both written and verbal
- Experience in networking & building relationships
Your benefits:
- Competitive salary commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
To learn more about our benefits in detail please visit:RETAIL BENEFITS UK/IRELAND HUGO BOSS
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each persons authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel its time for a new challenge at HUGO BOSS If so we look forward telling you all about this job opportunity in a personal conversation.
Required Experience:
Director
Employment Type
Full-Time
