REPAIR & PRODUCT SERVICE SPECIALIST (MFD)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Your responsibilities
Do you have a steady hand sharp troubleshooting skills and a passion for keeping advanced hardware running smoothly Then youre exactly the right fit for our team.
- Perform triage of returned devices by reproducing and analyzing reported issues executing necessary repairs and ensuring product reliability through final functional tests.
- Document all repair activities in detailed reports and support Export & Logistics with invoicing related to repairs.
- Coordinate and oversee outsourced repairs including communication with external suppliers progress tracking and quality control of completed work.
- Collaborate closely with R&D Production and Support teams to identify root causes of issues propose improvements and maintain up-to-date technical documentation for internal teams and external partners.
- Provide repair-related insights to colleagues to facilitate effective communication with end-users and distributors ensuring transparency and high customer satisfaction.
Your profile
- Solid knowledge in electrotechnics and measurement technology combined with strong skills in systematic troubleshooting and documentation.
- Proven manual skills particularly experience in hand soldering of surface-mounted devices (SMD).
- Strong communication skills in German and English both written and spoken.
- Reliable accurate and conscientious way of working.
- Ability to work independently as well as collaboratively within a team.
- High willingness to learn and readiness for continuous professional development.
Why us
Compensation & Security
- Fair and competitive salary
- Secure workplace in a future-oriented industry
Flexibility & Work-Life Balance
- Flexible working hours
- Part-time from 32 hours/week or classic full-time option
Development & Team Spirit
- Personal and professional development tailored to your needs
- Open communication and a genuine team atmosphere
- Buddy program to support your successful onboarding
Extras
- Regular team events
- EGYM Wellpass: access to gyms wellness and sports activities
- Company bike leasing
- Modern and ergonomic workspaces for healthy working
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
