Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Position: Systems Engineer IV
Location: Nashville TN 37203
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
The successful engineer in this role will:
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Understand how commodity servers operating systems and networks function perform and scale.
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Possess superb troubleshooting project management and problem analysis skills.
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Drive technical innovation and efficiency in infrastructure operations via automation.
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Design server monitoring and management solutions using automation and self-repair.
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Create processes that enhance operational workflow and provide positive customer impact.
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Dive deep to resolve problems at their root looking for failure patterns amenable to long-term solutions via simplification and automation.
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Avoid re-inventing the wheel and prefer appropriately simple repeatable solutions over more complex and failure prone ones.
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Recognize and adopt best practices in documentation testing security operational support at scale and efficient use of resources.
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Develop appropriate metrics to demonstrate performance at improving operational efficiency.
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5 years in AI/ML development
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3 years implementing ML/DL algorithms in Python (PyTorch Keras scikit-learn)
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PyTorch for advanced research and model customization
Keras for rapid prototyping and TensorFlow integration
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2 years building Generative AI applications (LLM-driven solutions in production)
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1 years deploying production AI agents at scale
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Strong background in AWS cloud-native solutions for ML/AI (SageMaker Bedrock Lambda ECS EKS)
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Experience with industrial systems integration and protocols (OPC-UA Modbus MQTT REST APIs)
Technical Environment
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Programming & Scripting: Python (primary) Bash SQL
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ML/AI Frameworks: PyTorch TensorFlow Keras scikit-learn
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Agent Frameworks: LangChain AutoGPT CrewAI
AWS Services:
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Compute: EC2 Lambda ECS/EKS
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Data: S3 Glue Athena Redshift DynamoDB Timestream
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AI/ML: SageMaker Bedrock Kendra OpenSearch Vector DB
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Messaging/Streaming: Kinesis SQS/SNS EventBridge
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Infra & Security: IAM VPC CloudFormation/CDK AWS-SDK CloudWatch Step Functions
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Databases: Redshift PostgreSQL MySQL DynamoDB Timestream
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Visualization: Matplotlib Plotly Grafana QuickSight
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CI/CD & DevOps: GitHub/GitLab CI Docker Terraform/CDK
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Industrial / Edge: OPC-UA MQTT REST APIs for IoT/industrial data
Story Behind the Need Business Group & Key Projects
Business Group:
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Part of the concept design and engineering team for GES
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Support the controls software and hardware design for retrofits for First mile
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Selecting material handling for equipment proposals and identify solutions from a cost evaluation perspective
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Build the tools that help support making those decisions
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Automation and tooling that is built alongside of all of these roles.
Key Projects:
Reason for Request:
Typical Day in the Role
Day to Day:
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First few weeks would be investigating processes for concept design team so they can understand inner workings of what tasks are needed to complete to move project lifecycle along
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Working on single tool (building front and back-end familiarity needed) of product to execute tasks automatically that were under investigation previously
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Goal for contact: Look upstream and downstream at other teams to evaluate their processes and figure out how to incorporate those into the AI tool
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Adding documentation to process outside of what they develop Interaction level with team
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Weekly updates and end of week to deliver progress escalate and provide vis into barriers
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Demo-ing major milestones
Compelling Story & Candidate Value Proposition
Role interesting:
Candidate Requirements:
- Leadership Principle:
- Customer obsession engineers are the customer in this space to help take a lot of the burden off them to allow them to solve complex problems
YOE:
- General AI experience
- Full stack development focus on AI development 3-5 YOE (5 would be great)
- 5 YOE in development experience (understanding engineering background of systems and software development)
- Bachelors degree in a related field required
- 36 years of experience in a technical support role for hardware troubleshooting (devices fire TV stick appliances)
- Needs to have high communication skills with customers needs to be able to navigate difficult conversations in verbal and written format.
- Ticketing system experience required
Degrees/Cert Required:
Resume Stand outs:
- Previous client experience
- Experience around AI
- AWS experience
- Big tech company experience
Top 3 musthave hard skills:
TekWissen Group is an equal opportunity employer supporting workforce diversity.