Job Title: Salesforce Lead (Agentforce)
Location: Lebanon NJ
Duration: / Term: 6 months
Job Description:
Experience Desired: 10 Years
We are looking for a highly skilled Salesforce consultant with deep expertise in Agentforce Einstein AI Data Cloud and Salesforce core platform development.
Job Responsibilities
- Agentforce Einstein AI and Salesforce Platform
- Collaborate directly with client stakeholders to understand business needs and translate them into technical designs
- Design & implement scalable Salesforce solutions leveraging Agentforce Einstein AI and core Salesforce features across Sales Cloud Service Cloud Experience Cloud and Marketing Cloud
- Build Lightning Web Components Apex Classes Flows Triggers and API integrations
- Design and develop POCs using Agentforce and other Gen AI related capabilities to validate feasibility performance and business value
- Design and implement Data Cloud solutions for unified customer data segmentation and activation across channels
- Leverage Data Cloud insights in conjunction with AI to deliver real-time experiences
- Integrate Salesforce with external systems using REST/SOAP APIs middleware and event driven patterns
- Implement AI powered workflows and automation to enhance customer experience
- Implement and optimize Agentforce DevOps pipelines using AI to accelerate release readiness detect deployment risks and recommend fixes
- Ensure secure scalable and maintainable solutions aligned with Salesforce best practices
- Troubleshoot and optimize applications across multiple environments ensuring performance and scalability
- Manage source-driven development with GIT ensuring branch strategies and align with enterprise standards
- Stay up to date on Salesforce releases new AI capabilities and platform trends
Required Experience
- 10-15 years of Salesforce platform experience including solution design and custom development
- Proven hands-on expertise with Agentforce Data Cloud and Salesforce AI tools (Einstein AI and generative AI integrations)
- Deep understanding of Salesforce core concepts and Hands-on custom development using Apex LWC Flows API Integrations and security models
- Extensive experience with integrations REST/SOAP APIs Platform Events middleware and event-driven architectures
- Demonstrated experience building and delivering working POCs in client environments
- Deep expertise on multiple Salesforce products like Sales Cloud Service Cloud Data Cloud Experience Cloud and Marketing Cloud
- Experience with generative AI and conversational AI design
- Strong experience implementing and optimizing Service Cloud including Omni-Channel Routing Email-to-Case Live Agent and Einstein Bots
- AI and Data Cloud implementation across enterprise environments
- Knowledge on Agentforce DevOps and enterprise CI/CD pipeline management
- Excellent communication skills with ability to engage both technical and non-technical stakeholders
- Salesforce Platform Developer II and Application Architect certifications are required
- Salesforce Agentforce Specialist certification preferred.
Technical Skills
- Salesforce: Apex LWC AURA SOQL/SOSL Visualforce Flows
- Multi Cloud: Service Cloud Sales Cloud Data Cloud Experience Cloud
- AI Skillset: Agentforce Einstein AI & other Gen AI tools
- Integration: REST/SOAP APIs Platform Events middleware
- Security: Salesforce security model Shield encryption compliance frameworks
- DevOps Tools: Agentforce DevOps Copado Gearset Jenkins Github
Key Skills:
AI/ML RAG LLMs MCPs Python PyTorch TensorFlow DevOps practices cloud environments