Salesforce Lead (Agentforce)

Job Title: Salesforce Lead (Agentforce)

Location: Lebanon NJ

Duration: / Term: 6 months

Job Description:

Experience Desired: 10 Years

We are looking for a highly skilled Salesforce consultant with deep expertise in Agentforce Einstein AI Data Cloud and Salesforce core platform development.

Job Responsibilities

• Agentforce Einstein AI and Salesforce Platform
• Collaborate directly with client stakeholders to understand business needs and translate them into technical designs
• Design & implement scalable Salesforce solutions leveraging Agentforce Einstein AI and core Salesforce features across Sales Cloud Service Cloud Experience Cloud and Marketing Cloud
• Build Lightning Web Components Apex Classes Flows Triggers and API integrations
• Design and develop POCs using Agentforce and other Gen AI related capabilities to validate feasibility performance and business value
• Design and implement Data Cloud solutions for unified customer data segmentation and activation across channels
• Leverage Data Cloud insights in conjunction with AI to deliver real-time experiences
• Integrate Salesforce with external systems using REST/SOAP APIs middleware and event driven patterns
• Implement AI powered workflows and automation to enhance customer experience
• Implement and optimize Agentforce DevOps pipelines using AI to accelerate release readiness detect deployment risks and recommend fixes
• Ensure secure scalable and maintainable solutions aligned with Salesforce best practices
• Troubleshoot and optimize applications across multiple environments ensuring performance and scalability
• Manage source-driven development with GIT ensuring branch strategies and align with enterprise standards
• Stay up to date on Salesforce releases new AI capabilities and platform trends

Required Experience

• 10-15 years of Salesforce platform experience including solution design and custom development
• Proven hands-on expertise with Agentforce Data Cloud and Salesforce AI tools (Einstein AI and generative AI integrations)
• Deep understanding of Salesforce core concepts and Hands-on custom development using Apex LWC Flows API Integrations and security models
• Extensive experience with integrations REST/SOAP APIs Platform Events middleware and event-driven architectures
• Demonstrated experience building and delivering working POCs in client environments
• Deep expertise on multiple Salesforce products like Sales Cloud Service Cloud Data Cloud Experience Cloud and Marketing Cloud
• Experience with generative AI and conversational AI design
• Strong experience implementing and optimizing Service Cloud including Omni-Channel Routing Email-to-Case Live Agent and Einstein Bots
• AI and Data Cloud implementation across enterprise environments
• Knowledge on Agentforce DevOps and enterprise CI/CD pipeline management
• Excellent communication skills with ability to engage both technical and non-technical stakeholders
• Salesforce Platform Developer II and Application Architect certifications are required
• Salesforce Agentforce Specialist certification preferred.

Technical Skills

• Salesforce: Apex LWC AURA SOQL/SOSL Visualforce Flows
• Multi Cloud: Service Cloud Sales Cloud Data Cloud Experience Cloud
• AI Skillset: Agentforce Einstein AI & other Gen AI tools
• Integration: REST/SOAP APIs Platform Events middleware
• Security: Salesforce security model Shield encryption compliance frameworks
• DevOps Tools: Agentforce DevOps Copado Gearset Jenkins Github

Key Skills:

AI/ML RAG LLMs MCPs Python PyTorch TensorFlow DevOps practices cloud environments