HVAC Field Operations Quote Support Specialist
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description:
Position Overview:
As an HVAC Field Operations Quote Support Specialist you will play a key role in supporting the HVAC PSA Service Quality Team by managing and reviewing technician and mechanic Labor & Material (L&M) quotes within NxGen client service management platform. Your primary responsibility will be to ensure timely and accurate quote completion and delivery to customers helping drive operational efficiency and customer satisfaction.
Key Responsibilities:
Monitor and follow up on technician-generated quotes in NxGen to ensure completion and customer delivery.
Collaborate with field teams to resolve quote-related issues and improve turnaround times.
Maintain accurate records and documentation of quote status and outcomes.
Qualifications:
Demonstrated ability to work cross-functionally with diverse teams.
Excellent organizational skills with the ability to prioritize multiple tasks effectively.
Intermediate proficiency in Microsoft Excel SharePoint Word and Teams.
Strong analytical and problem-solving skills.
Effective communication and interpersonal skills.
Positive proactive attitude with a collaborative mindset.
Enable Skills-Based Hiring No As an HVAC Field Operations Quote Support Specialist you will play a key role in supporting the HVAC PSA Service Quality Team by managing and reviewing technician and mechanic Labor & Material (L&M) quotes within NxGen client service management platform. Your primary responsibility will be to ensure timely and accurate quote completion and delivery to customers helping drive operational efficiency and customer satisfaction.
Key Responsibilities:
Monitor and follow up on technician-generated quotes in NxGen to ensure completion and customer delivery.
Collaborate with field teams to resolve quote-related issues and improve turnaround times.
Maintain accurate records and documentation of quote status and outcomes.
Qualifications:
Demonstrated ability to work cross-functionally with diverse teams.
Excellent organizational skills with the ability to prioritize multiple tasks effectively.
Intermediate proficiency in Microsoft Excel SharePoint Word and Teams.
Strong analytical and problem-solving skills.
Effective communication and interpersonal skills.
Positive proactive attitude with a collaborative mindset.
| Dimensions Punch Clock Entry |
Additional Details
- Job Posting Job Category : Administrative
- Assignment Start Time : (No Value)
- Assignment End Time : (No Value)
- Dimensions Punch Clock Entry : No
- Is driving required for the assignment : No
- Is personal vehicle mileage reimbursable : (No Value)
- Is this a government funded project : No
- Will this position be remote : Remote - for full assignment
- Worker Pay Type for Distribution : Recruited
- Payrolled Candidate Information (if applicable) : (No Value)
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
