Account Manager
Account Manager
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Job Description
Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.
As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.
If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.
Lets build whats next together.
The Mid-Market Account Manager is anindividual contributor role in regional structurewith direct reporting line towards Chapter Lead.
Mid-market Account Manager sells Infobipsproduct/service offering to its SMB clients in the designated area and proactively recommend solutions to our Account Managers should work closely with relevant stakeholders internally to ensure acquisition of new business and logos.
They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client.
Main Responsibilities:
- Focuses on lead qualification and closure for successful sale to Tier 2
- Sells a subset of product or services directly or via partners to a customers base (provided target account list) in designated team/squad.
- Involves specialists when needed for particular aspects of overall sales
- Develops solution proposals encompassing all aspects of the application.
- Manages sales through forecasting account resource requesting account strategy and planning.
- Participates in the development presentation and sales of a value proposition.
- Negotiates pricing and contractual agreement to close the sale.
- Maintains client relationships by collaborating with MM AMs to sell and maintain account health
- As required cross sells for existing accounts on complicated deals (e.g. renegotiation)
Success Metrics:
- Achievement of numeric sales quotas (% of accomplishment in the set quarterly/annual numeric KPIs; CRM data)
- Approaching customers (# of related products promoted to customer; # of converted leads into opportunities in a quarter; identified # of target customers in the target list)
- Generating of new opportunities
- Reporting efficiency through timely and accurate update (clean CRM data)
- Building relationships and networks
Diversity drives connection
Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
#LI-SK1Required Experience:
Manager
Employment Type
Full-Time
