75% - Monitor system consoles campus network all data center servers building and remote site security monitors.
10% - Respond to systems and service monitoring information and initiate recovery or resolution documenting problems in the incident ticketing system.
5% - Assist full-time staff in problem detection and quality assurance of nightly production processing.
5%- Assist full-time staff on Data Center floor as needed.
5% - Project work as assigned.
DisclaimerThe University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work ScheduleSaturday and Sunday 8-4 with an optional additional 4-hour shift during the week. Varies at times to provide support where needed on all 3 shifts and different days of the week. Work 15-20 hours per week. Available to work summer months and breaks. Advance notice will be given and class schedules are always considered.
Contact Information to ApplicantsVickye Kozlowski
- Grade point average of 2.0 or above.
- Previous work experience as evidenced by application materials.
- Anticipated longevity to allow exceeding 1 year.
- Able to work up to 15-20 hours a week.
- Display excellent customer service skills as evidenced by application materials.
- Available to work during the summer months and most holidays and breaks.
Position OverviewThis position is in the Network Operations Center (NOC) which is open 24 hours 7 days a week. Candidate hired will be trained to handle processes during planned and unplanned staff absences.
Additional Candidate InstructionTo ensure consideration apply before the application review date 10/04/2025. A review of applications will continue until a qualified candidate is identified. Final posting removal is 10/17/2025 or when position is filled.
Position RequirementsDuring the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions(1) Student employees are
not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.