Staff Technical Program Manager, Fraud

Hybrid in office 1-2x per week

The role:

SoFi is seeking a Staff Technical Program Manager to drive large-scale programs across our Fraud Risk Program & Operations this role you will lead complex cross-functional initiatives spanning fraud detection risk decisioning dispute operations case-management platforms and operational workflows. You will partner closely with engineering product compliance operations and data teams to define strategy align roadmaps and deliver high-impact capabilities that protect our members and strengthen SoFis risk posture.

This is a role for a seasoned technical program leader who thrives in fast-moving environments understands the intersection of fraud risk and operations and can bring structure clarity and execution rigor to ambiguous problem spaces. Youll be accountable for orchestrating multi-team delivery driving operational excellence and scaling the systems and processes that power SoFis fraud-fighting ecosystem.

What youll do:

• Lead delivery of fraud decisioning capabilities across core risk platforms machine-learning models and upstream/downstream product integrations.
• Drive antimoney laundering and transaction-monitoring initiatives including rules alerts investigator workflows and coordination with external technology partners.
• Manage third-party risk identity and compliance integrations ensuring readiness performance and alignment with internal standards and controls.
• Own cross-team technical dependency management aligning APIs data flows and sequencing across Engineering Product Risk Compliance and Operations.
• Align Fraud and AML roadmaps with enterprise priorities regulatory expectations and operational requirements across multiple business units.
• Partner with engineering leadership to remove blockers clarify requirements mitigate risks and accelerate execution for multi-quarter programs.
• Represent Fraud and AML in cross-functional reviews audits regulatory interactions and enterprise planning forums.
• Use analytical tools and data platforms to validate data flows troubleshoot issues and inform prioritization and decision-making.
• Define and drive KPIs that measure platform health risk outcomes operational efficiency and program execution quality.
• Lead post-release and post-incident reviews turning insights into improved processes controls and platform resilience.

What youll need:

• BS Degree in computer science or equivalent experience
• 5 years of technical program management experience
• Proven track record of leading complex multi-year fintech projects from inception to delivery.
• Strong technical background with experience in financial technologies APIs cloud infrastructure and regulatory environments.
• Excellent communication and interpersonal skills with the ability to influence without authority.
• Experience working in a high-growth fast-paced startup or corporate fintech environment

Required Experience:

Manager