Assistant Manager
Assistant Manager
Posted on :
02-10-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-10-2025
Job Description
A bit about us
At Placemakr home meets hospitality. Weve combined the best of apartment living vacation rentals and hotel stays into one experience. We partner with developers property operators and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night a year or somewhere in between these are more than just spaces to spend the night theyre a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our can enjoy remote-first work with the freedom to choose their location as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders were looking for collaborative driven individuals to join us as we continue to expand our presence.
The Impact Youll Have
At Placemakr our obsession with exceptional service isnt the only thing that sets us apart - its our people! As Assistant Manager your mission is to support the success of your team members and property using your foundational leadership skills and operationally savvy mindset. Around here things move fast. Youll dive right in with providing hands-on support while learning how to run our flexible buildings engage with our ownership groups impactfully lead our teams and shake up the status quo (because thats how its always been done simply isnt in our vocabulary). If youre curious resilient and creative in your solutions - while still appreciating a trusted process or two - your opportunity to grow into a General or Operations Manager at any property across our portfolio wont be far behind.
Our Assistant Managers may report directly to the property General Manager but shouldnt expect to be only a second set of hands - they are at the forefront of challenging motivating engaging and leading team members in rotating departments all while driving consistency bringing fresh ideas to the table and elevating our service and operations. To be successful you must be people-first instill accountability and ownership first within yourself then in every team member on property and turn what if into heres how and why. Youll work flexible shifts be a professional communicator collaborator champion our Community Norms and lead by example to uphold a culture of top performance - improving our service operations and budgetary performance each short if youre a natural leader thrive in (a little bit of) ambiguity are described as adaptable with a growth mindset - oh and have an ability to relocate - the Assistant Manager position is your ticket to accelerated growth
What Youll Do
- Lead with relentless curiosity and self-starting drive - learn fast adapt faster and demonstrate mastery of our flexible hospitality business. Use every minute as your training ground for the next General or Operations Manager position in our portfolio
- Consistently provide an exceptional experience to anyone you interact with so our teams guests residents and partners walk away thinking I have to tell my network about this place!. Be the trusted friend local insider and subject-matter-expert all rolled into one
- Set the bar for a safe secure and compliant environment for all by adhering to and driving accountability for established policies and procedures. We like to challenge the status quo but we dont play fast and loose with safety service and operational standards.
- Follow a schedule thats as flexible as our business model - working days evenings overnight and weekends to understand the nuance of our business observe the team and drive consistency. Not all weeks will look the same and thats the point.
- Embody leadership in action not by managing a checklist but by motivating developing engaging challenging and driving accountability for your team in real time.
- In partnership with your General or Operations Manager train re-train and (when needed) re-invent how we do things across people operational and financial expectations. Use processes and guidance when they work suggest them when they dont exist and always push for consistency when a trusted partner believes in something.
- Champion the success of company-wide or property-specific people-related initiatives that support hiring engagement retention and development of all members of your property team
- Collaborate with your General Manager and Talent Acquisition partners to support consistent hiring practices while getting scrappy with finding top talent through local connections or boots-on-the-ground recruiting tactics.
- Learn it all - Front of House Back of House and administrative/budgetary functions - through observing your leaders and team and using your resources wisely. Then own each department on a rotating basis and use what youve learned to experiment implement and execute on initiatives to drive improvement.
- Learn and utilize our processes - the ones that exist today and the ones that will exist in the future - to push your property to consistently exceed service and operational standards that other brands cant compete with.
- Provide hands-on assistance where and when needed across the entire property team offering support through strategic thinking creativity or simply a fresh set of eyes
- Build cross-functional relationships like your development depends on it (pro tip: it does) then partner with your General and/or Area Leader to understand the levers the dictate overall financial success and how to move them
- Additional duties and responsibilities as assigned. At Placemakr this isnt phrase isnt a catch-all its the way we work
What It Takes
- A bachelors degree preferably in management business administration communications hospitality or a related field; or commensurate experience in lieu of a formal degree
- 2 years experience in a leadership role within retail food & beverage hospitality or similarly fast-paced service-focused environment
- Willing (and excited!) to relocate to any existing or upcoming property across Placemakrs portfolio within 30-day notice period (relocation assistance provided) (REQUIIRED)
- Scheduling flexibility that matches our operating model (i.e. you are willing able and understand the importance of working evenings overnight and weekend shifts on an ongoing and consistent basis)
- Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally. You can rally a team influence our stakeholders and collaborate like a professional no matter who is in the room
- A solutions-oriented and exceptionally curious leader who can remain resilient and manage competing priorities time and resources proactively in a fast-paced ever-changing environment
- A demonstrated understanding of operational and financial principles you know how to connect the dots between great service and strong numbers
- A hands-on leader and world-class motivator who excels in change management you dont just talk about whats happening you explain the why and inspire others in the middle of the storm
- Experience with executing on team member relationship issues and hiring training retention engagement succession planning performance management and/or growth and development initiatives
- You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
- Assistant Managers will be on their feet and moving around (stand sit or walk for an extended time) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Assistant Managers and an exceptional guest experience.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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