Description of the role
As a Service Director at Griffith Ford San Marcos you will be responsible for overseeing the service department and ensuring that high-quality service is provided to all customers. You will manage a team of service advisors and technicians to ensure that vehicles are repaired efficiently and effectively.
Responsibilities
- Manage the daily operations of the service department
- Hire train and supervise service advisors and technicians
- Develop and implement service policies and procedures
- Ensure that all vehicles are serviced in a timely manner
- Handle customer inquiries and complaints
- Monitor service metrics and implement improvements as needed
Requirements
- Previous experience in a service management role
- Excellent leadership and communication skills
- Strong problem-solving abilities
- Knowledge of automotive service processes
- Ability to work in a fast-paced environment
Benefits
We offer competitive compensation and benefits packages for all our employees.
About the Company
Griffith Ford San Marcos is a leading automotive dealership located in San Marcos TX. We are committed to providing exceptional customer service and quality vehicles to our community.
Required Experience:
Director
Description of the roleAs a Service Director at Griffith Ford San Marcos you will be responsible for overseeing the service department and ensuring that high-quality service is provided to all customers. You will manage a team of service advisors and technicians to ensure that vehicles are repaired ...
Description of the role
As a Service Director at Griffith Ford San Marcos you will be responsible for overseeing the service department and ensuring that high-quality service is provided to all customers. You will manage a team of service advisors and technicians to ensure that vehicles are repaired efficiently and effectively.
Responsibilities
- Manage the daily operations of the service department
- Hire train and supervise service advisors and technicians
- Develop and implement service policies and procedures
- Ensure that all vehicles are serviced in a timely manner
- Handle customer inquiries and complaints
- Monitor service metrics and implement improvements as needed
Requirements
- Previous experience in a service management role
- Excellent leadership and communication skills
- Strong problem-solving abilities
- Knowledge of automotive service processes
- Ability to work in a fast-paced environment
Benefits
We offer competitive compensation and benefits packages for all our employees.
About the Company
Griffith Ford San Marcos is a leading automotive dealership located in San Marcos TX. We are committed to providing exceptional customer service and quality vehicles to our community.
Required Experience:
Director
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