Dealer Operations Manager
Dealer Operations Manager
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Job Description
What You Will Bring
Minimum 5-7 years progressive experience in sales or operations.
Automotive or financial services industries preferred.
Bachelors degree in business administration or related field or equivalent work experience.
Strong verbal and written communication skills including summarizing and presenting information.
Proficient in Microsoft Suites including advanced PowerPoint and Excel skills.
Proven experience in financial analytics and reporting.
Proven excellence in relationship management skills and working with field sales teams
Ability to solve problems and manage competing deadlines.
Work Environment
Employees in this class are subject to extended periods of sitting standing and walking vision to monitor and moderate noise levels. Work is performed in an at home and office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
If you have any questions about CCPA regarding California residents or HCA team members please contact the Privacy Team at .
Who We Are
Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and Kia customers and dealerships. We provide vehicle financing leasing subscription and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow innovate and diversify we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering philanthropy and the empowerment of our Employee Resource Groups. Together we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay as an employee of HCA you are eligible for the following benefits:
Medical Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Dealer Operations Manager is responsible for managing the financial data analytics for National Accounts including the reporting and presentations the Branded Lease Contracts Program including contract changes budget impact and communication for all three brands (Hyundai Kia and Genesis) to ensure compliance. This role will oversee the Dealer Walkaway process to ensure the dealer reserve collection process and assist field team in resolving outstanding addition this role will serve as backup support for the Dealer Enrollment process.
What You Will Do
1. National Accounts Management
Gather and analyze financial data to develop reports that support key meetings.
Create targeted presentations for dealer group engagements.
Coordinate and facilitate dealer group meetings between executive leadership and the sales field team.
2. Branded Lease Contracts Program:
Track changes to contracts associated with the Branded Lease Contracts Program and provide reports various department stakeholders.
Forecast potential budget related to outsourced vendor costs associated with contract changes and work with FP&A for approvals.
Manage all development and rollout of communication plans exhibits (lease and single pay docs) to communicate contract changes.
Collaborate with legal counsel on development of exhibits to ensure compliance.
Work with outsourced vendor to create program launches for dealers.
3. Dealer Walkaway Oversight:
Manage all reporting associated with Dealer Walkaway.
Coordinate dealer reserve collection process with field team members.
Manage audits tied to dealer reserve.
Collaborate with the field team to resolve outstanding negative dealer reserve balances.
Collaborate with Accounting Operations and field team to ensure smooth collection process for dealer walkaways.
Required Experience:
Manager
Employment Type
Full-Time
