IT Help Desk WBL Intern
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Job Location:
Lowell, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Windows Mac and Linux. Oh my! You know that feeling you get when you finally troubleshoot a software issue Or when you level up your RAM and your PC is even more of a beast Lets turn that passion into an IT career!
Our Work-Based Learning Program is a three-month internship that places selected candidates with employers across Arkansas in IT support positions to gain experience under the guidance of a professional mentor/IT support team.
Internships are designed as an on-ramp to kick off an IT support career and can roll into full-time positions based on employer demand.
What youll do
- Fix things! Youll work both independently and collaboratively to troubleshoot and support a wide range of technologies like Windows Chromebooks VMs Fiber HVAC Units Wireless thermostats Aruba Switches and APs Network Printers CISCO VOIP Call Manager System
- Provide end-user IT support and training including creating and updating documentation as well as consulting clients on applications best practices and general computing processes
- Communicate coordinate and follow up with customers and stakeholders
- Answer inbound phone calls emails and/or chats
- Unlock accounts reset passwords wireless connectivity troubleshooting
Who Should Apply
- Recent (or soon-to-be) graduates with full-time availability to commit to an internship and potential full-time role
- Self-taught individuals and career changers passionate about a career in IT
- Service members within 6 months of military-to-civilian transition
- Probably you if youre still reading
Our Must Haves:
- Ability to work in the United States without a current or future need for visa sponsorship
- Current Arkansas state resident
- High curiosity and interest in learning new technologies and growing or starting your IT career
- Exhibited technical aptitude through projects or previous experience and ability to communicate what you know
Details
- Pay: $15/hour not eligible for benefits
- Schedule: 40-hour week: typically 8 a.m. - 5 p.m. Monday-Friday
- Length of Internship: 3 months
- Location: Lowell AR
How does the interview process work Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidates skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.
Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on ourevents page.
The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE COLOR RELIGION NATIONAL ORIGIN SEX (INCLUDING PREGNANCY AND GENDER IDENTITY) SEXUAL ORIENTATION GENETIC INFORMATION OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations part 30
SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating you also understand that message frequency may vary depending on the status of your job application and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Intern
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Apprenticely is a nonprofit with five years of success helping more than 150 employers transition to an additional staffing strategy.
