drjobs IT Help Desk WBL Intern

IT Help Desk WBL Intern

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1 Vacancy
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Job Location drjobs

Lowell, MA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Windows Mac and Linux. Oh my! You know that feeling you get when you finally troubleshoot a software issue Or when you level up your RAM and your PC is even more of a beast Lets turn that passion into an IT career!

Our Work-Based Learning Program is a three-month internship that places selected candidates with employers across Arkansas in IT support positions to gain experience under the guidance of a professional mentor/IT support team.

Internships are designed as an on-ramp to kick off an IT support career and can roll into full-time positions based on employer demand.

What youll do

    • Fix things! Youll work both independently and collaboratively to troubleshoot and support a wide range of technologies like Windows Chromebooks VMs Fiber HVAC Units Wireless thermostats Aruba Switches and APs Network Printers CISCO VOIP Call Manager System
    • Provide end-user IT support and training including creating and updating documentation as well as consulting clients on applications best practices and general computing processes
    • Communicate coordinate and follow up with customers and stakeholders
    • Answer inbound phone calls emails and/or chats
    • Unlock accounts reset passwords wireless connectivity troubleshooting

Who Should Apply

    • Recent (or soon-to-be) graduates with full-time availability to commit to an internship and potential full-time role
    • Self-taught individuals and career changers passionate about a career in IT
    • Service members within 6 months of military-to-civilian transition
    • Probably you if youre still reading

Our Must Haves:

    • Ability to work in the United States without a current or future need for visa sponsorship
    • Current Arkansas state resident
    • High curiosity and interest in learning new technologies and growing or starting your IT career
    • Exhibited technical aptitude through projects or previous experience and ability to communicate what you know

Details

    • Pay: $15/hour not eligible for benefits
    • Schedule: 40-hour week: typically 8 a.m. - 5 p.m. Monday-Friday
    • Length of Internship: 3 months
    • Location: Lowell AR
How does the interview process work Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidates skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.

Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on ourevents page.

Employment Type

Intern

About Company

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