Technical Product Manager Product Manager II

Technical Product Manager

Company Summary

LCPtracker Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange CA with offices in New Braunfels TX and Fenton MI LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal state and/or local funding.

Thousands of clients and over 100000 contractors use LCPtracker for their certified payroll and construction site compliance needs.

LCPtracker has been recognized year after year since 2017 as one of the Best Places to Work in Orange County by the Orange County Register.

Position Summary
As a Technical Product Manager you will be responsible for managing products across the full product life cycle with a strong emphasis on software integrations with external partners. You will leverage your technical expertise and communication skills to lead by influence collaborating across internal technical teams and external partner organizations. Your role will require guiding cross-functional teams to develop solutions that meet the needs of customers in target markets with a focus on integration projects and technical partnerships. You will engage with customers and external partners to understand integration requirements and market problems becoming the subject matter expert for your products and their technical ecosystem. You possess a blend of business acumen and deep technical understanding including a big-picture vision and the ability to translate that vision into actionable product strategies. You will spend time in the market and with partners to identify integration opportunities and collaborate with your team to deliver innovative solutions. You will analyze enhancement requests to understand the underlying business and technical problems then work with your team to deliver solutions that delight customers and partners.

Primary Duties and Responsibilities

• Manage the entire product life cycle with a focus on software integrations with external partners from prototyping and validating new concepts to sunsetting legacy products
• Act as the voice of the market and partners to the rest of the organization
• Lead technical integration projects coordinating requirements and deliverables between internal development teams and external partner organizations
• Leverage market research customer feedback partner input industry trends and competitive analysis to identify opportunities to build and improve your products
• Create user stories and technical requirements for current and future products based on partner integrations and the underlying market problems youve identified
• Collaborate with other product managers and technical leads to ensure alignment across products and integration initiatives
• Partner with Sales Marketing Client Services and external partners to implement go-to-market plans for your initiatives
• Generate and socialize product performance reporting including integration success metrics to help the organization understand why your products are winning or losing in the market
• Champion and execute the vision and strategy for growing your products with a focus on technical excellence and integration capabilities
• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Core Competencies

• Confidentiality: This role may be privy to confidential and/or sensitive information. Must demonstrate integrity in maintaining confidential and sensitive information and strict adherence to organizational policies and procedures.
• Communication Proficiency: Uses friendly and proficient communication to interact with a wide range of people frequently exchanging information about office operations.
• Time Management: Must manage their own time using an electronic calendar in an email program to set meetings to request others to attend and to coordinate their responses. Responds to requests for attendance at various meetings.

• Technical Capacity: Proficiency with many kinds of office equipment software and technology that is used or managed.
• Initiative and Proactivity: Correctly anticipates a need volunteers readily and acts without being told to do so. Brings new ideas to the company. Undertakes self-development activities; seeks increased responsibilities; takes calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Drive for Results: Is goal-oriented; maintains focus on the objective.
• Problem Solving Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback.
• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Does not cut corners; monitors work to ensure quality; applies feedback to improve performance.

Education and Experience

• 5 years as a Product Manager with at least 3 years in a technical product management role focused on software integrations or technical client services in an Agile environment
• Bachelors degree in computer science software engineering business or a related field
• Experience working with software development teams and external technical partners
• Familiarity and experience with Agile development principles
• Track record of data-driven prioritization and decision-making
• Strong oral and written communication skills with the ability to articulate the goals of a product or feature to internal stakeholders and external partners
• Experience in certified payroll or regulatory compliance a plus
• Certified Scrum Product Owner preferred

Work Environment

This position operates in a professional office environment and role routinely uses standard office equipment such as computers phones mobile devices photocopiers filing cabinets and fax machines.

Physical Requirements

While performing the functions of this job the employee is regularly required to sit; frequently required to talk and hear use hands and fingers to type scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms. Ability to lift and move up to 25 pounds.

Position Type and Expected Hours of Work

This is a full-time exempt position in office based in Orange CA. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.

Travel

There is no major travel requirement for this position. However infrequent travel may be necessary to visit clients travel to other LCPtracker office(s) attend conferences/industry events etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at our annual User Conference as assigned.

Salary Range

The salary range for this role is $100000.00 - $115000.00 annual salary benefits

Pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Benefits

Along with competitive pay as a full-time LCPtracker employee you are eligible for the following benefits:

Paid Time Off

10 Paid Holidays

Phantom Stock

401k Plan with up to 4% company match

Medical Benefits (Health Vision and Dental)

Life Insurance

LTD & STD

Employee discounts and perks program

LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individuals employment eligibility to work in the United States. View the attached notices available in English and Spanish for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)

LCPtracker Inc. is an equal opportunity employer of all qualified individuals including minorities women veterans and individuals with disabilities and regardless of sexual orientation or gender identity. LCPtracker Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal state and local ordinances.

LCPtracker is committed to the full inclusion of all qualified keeping with our commitment LCPtracker will take steps to ensure that people with disabilities are provided with reasonable accommodation. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact the LCPtracker Human Resources Department at

Education and Experience

• 5 years as a Product Manager with at least 3 years in a technical product management role focused on software integrations or technical client services in an Agile environment
• Bachelors degree in computer science software engineering business or a related field
• Experience working with software development teams and external technical partners
• Familiarity and experience with Agile development principles
• Track record of data-driven prioritization and decision-making
• Strong oral and written communication skills with the ability to articulate the goals of a product or feature to internal stakeholders and external partners
• Experience in certified payroll or regulatory compliance a plus
• Certified Scrum Product Owner preferred