Sleep Center Assistant

McDonough, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

The Sleep Center Assistant works under the general supervision of the Sleep Center Manager to assist patients with the sleep center needs ie: answering and routing phone calls; scheduling; education of sleep study procedures in accordance with their insurance carriers requirements. Primary responsibility is providing excellent customer service to the Sleep Centers patients on a daily basis either in person or on the telephone.

ESSENTIAL FUNCTIONS:

Answers telephone calls and routes to appropriate person if unable to assist the patient.
Verifies eligibility benefits precertification status and scheduling availability in a timely manner prior to scheduling any patients.
Assists with the Sleep Center schedule ie: cancellations and rescheduling.
Coordinate linen management with other staff members.
Assists Sleep Center Coordinator with prior authorizations.
Assists with outside DME referrals and management of orders.
Other related duties as required.

Requirements

QUALIFICATIONS REQUIRED:

Must be personable and treat patients and co-workers with care and respect
Able to work independently with supervision
Input patient data into electronic medical records
Schedule patients for appointments as needed in appropriate time frames indicated
Must be able to work quickly and efficiently to assure patient comfort and satisfaction
Ability to communicate effectively with the patient(s) and health care team
Duties require professional verbal and written communication skills
Able to communicate and understand verbal and written English language
Computer literate with entry level working knowledge of Microsoft Suites; Outlook and Word
Make outbound and receive inbound telephone calls and fax correspondence as needed
Inventory and stock office supplies and materials
Adhere to Standard of Care Code of Conduct HIPAA Compliance and Confidentiality Agreement
Exhibit compassion and professionalism
Must be able to report to work as scheduled without delay
Professional appearance

JOB SUMMARY:The Sleep Center Assistant works under the general supervision of the Sleep Center Manager to assist patients with the sleep center needs ie: answering and routing phone calls; scheduling; education of sleep study procedures in accordance with their insurance carriers requirements. Prima...