Returns & Claims Clerk New Brunswick
Returns & Claims Clerk New Brunswick
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a detail-oriented and highly organized Returns & Claims Clerk to support and manage all aspects of resolving shipment discrepancies processing customer credits and acting as a key liaison between our company warehouses and carriers. The ideal candidate is customer-focused and highly organized with strong communication skills both by phone and email.
Core responsibilities include:
Investigate document and resolve order discrepancies (e.g. missing delayed or damaged shipments and quantity discrepancies).
Process and follow up on transportation-related claims and credits
Act as the main liaison between warehouses carriers and internal departments to
ensure timely and accurate deliveries.Communicate effectively with partners clients and internal teams by phone and
email in English and French (an asset).Maintain accurate claims records and prepare related reports as needed.
Support continuous improvement initiatives to optimize operations.
This position is ideal for someone who thrives in a data-heavy environment has strong attention to detail and enjoys being part of a collaborative fast-moving team.
Qualifications :
Grade 12 diploma or equivalent; College and/or University degree an asset
13 years of experience in accounting supply chain logistics or data entry.
Proficient in Microsoft Office Suite; ERP experience preferred (Infor M3 is an asset)
Fluent in English (oral and written). An asset if speak or can write in French.
Comfortable managing large datasets with a high degree of accuracy
Strong communication skills and ability to work cross-functionally
Organized self-motivated and able to manage multiple priorities effectively
Additional Information :
Salary Range - $30000 - $40000
EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information please contact .
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
