Sr Executive Assistant

At ServiceNow our technology makes the world work for everyoneand our people make it possible. We are seeking a highly experienced and proactive Executive Assistant to support the Senior Vice President of Global People Services.

The ideal candidate anticipates needs brings structure to complexity and creates space for the SVP to focus on leading at scale. This is a high-impact role requiring exceptional judgment professionalism and the ability to thrive in a fast-paced global environment.

What you get to do in this role:

• Provide high-level administrative and strategic support to the SVP Global People Services
• Proactively manage a complex rapidly evolving calendarprioritizing time with intention and clarity
• Anticipate the SVPs needs and take initiative to remove roadblocks streamline decision-making and keep priorities moving
• Coordinate demanding global travel and logistics with precision and foresight ensuring seamless execution and contingency planning
• Prepare briefing materials pre-reads and communications for internal meetings customer engagements and executive forums
• Track key action items and follow-ups ensuring accountability and visibility across the leadership team
• Use judgment to move at appropriate pace remove blockers and expedite Global People Services team performance
• Handle confidential information with the highest level of discretion and professionalism
• Serve as a liaison between the SVP and internal stakeholders partners and customersmodeling ServiceNows values in every interaction
• Partner with the Chief of Staff and senior leaders to support team operations communications and culture initiatives

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 10 years of experience supporting a senior executive (SVP level or above) in a global fast-paced organization; experience in enterprise software sales or HR strategy functions strongly preferred
• Demonstrated ability to anticipate needs exercise sound judgment and operate independently with a high degree of ownership
• Track record of prowess in navigating organizations including building relationships with peer EAs and team members to help overcome organizational silos or barriers
• Exceptional organizational and time management skills; ability to manage multiple priorities and pivot quickly
• Exceptional attention to detail and follow up
• Excellent written and verbal communication skills; executive presence and professionalism in all interactions
• Experience coordinating team offsites and events
• Flexibility on working hours with ability to accommodate global teams and meetings on occasion
• Proficiency in Microsoft Suite Zoom and enterprise expense/travel tools such as Concur
• A high level of emotional intelligence discretion and commitment to confidentiality
• A collaborative low-ego approach and a strong sense of purpose in enabling the success of others

FD21

For positions in this location we offer a base pay of $124700 - $218300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time