Negotiations Case Manager – Personal Injury

Charlotte - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Negotiations Case Manager Personal Injury
Location: Charlotte NC Schedule: MonFri 8:30 AM 5:30 PM Full-Time Exempt

Speaks Law Firm is seeking a detail-oriented and proactive Negotiations Case Manager to join our this client-focused support role youll manage cases through the demand negotiation and settlement phases ensuring the best outcome for our clients.

No phone calls or recruiter inquiries please.

Responsibilities
Demand & Negotiation Support

Serve as the primary point of contact for clients during demand negotiation and settlement phases providing frequent case updates and answering questions.
Prepare review and update balance checks for all active files.
Secure updated lien and provider information excluding Medicare/Medicaid.
Maintain accurate documentation in Needles/Neos case management software.
Draft initial settlement statements document all offers and process reduction requests as authorized.
Follow up on outstanding documentation (medical bills/records Rule 414 info lost wage docs opinion letters).
Coordinate scheduling of calls meetings and settlement conferences.
Maintain active communication with insurance adjusters defense counsel subrogation vendors and lien holders.

Settlement & Disbursement

Ensure timely receipt and processing of settlement checks releases and supporting documents.
Prepare and finalize closing documents and disbursement paperwork.
Conduct client disbursement appointments (in-person) and review settlement details.

Case Management

Review and update case notes track deadlines and ensure all outstanding items are managed effectively.
Collaborate with attorneys negotiators and administrative staff to move cases efficiently toward resolution.
Quickly escalate concerns or delays to the supervising attorney or negotiator.

Qualifications
Required:

3 years of legal experience in personal injury case management.
Familiarity with lien resolution Rule 414 and medical billing/reductions.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office and case management software.
Ability to manage a high volume of active cases in a deadline-driven environment.
Professionalism empathy and client service orientation.

Preferred:

Paralegal certificate.
Experience with Needles/Neos software.

Why Join Speaks Law Firm
At Speaks Law Firm we dont just manage caseswe help people rebuild their lives. Our culture is rooted in compassion advocacy and continuous growth. We offer:

Competitive salary (DOE & qualifications)
Comprehensive benefits: medical dental vision 401k employer-paid life insurance
Paid time off and parental leave
Opportunities for professional development and advancement
A collaborative supportive growth-driven environment

About Us
Mission: Help victims recover physically financially and emotionally.
Values: Improve Learn Respect Communicate Overcome Exceed Serve Connect.

How to Apply
If you are a dedicated negotiations case manager seeking meaningful work and professional growth wed love to hear from you. Please submit your resume and a brief cover letter outlining your experience and interest in this position.

Required Experience:

Manager

Negotiations Case Manager Personal InjuryLocation: Charlotte NC Schedule: MonFri 8:30 AM 5:30 PM Full-Time ExemptSpeaks Law Firm is seeking a detail-oriented and proactive Negotiations Case Manager to join our this client-focused support role youll manage cases through the demand negotiation an...

Serve as the primary point of contact for clients during demand negotiation and settlement phases providing frequent case updates and answering questions.
Prepare review and update balance checks for all active files.
Secure updated lien and provider information excluding Medicare/Medicaid.
Maintain accurate documentation in Needles/Neos case management software.
Draft initial settlement statements document all offers and process reduction requests as authorized.
Follow up on outstanding documentation (medical bills/records Rule 414 info lost wage docs opinion letters).
Coordinate scheduling of calls meetings and settlement conferences.
Maintain active communication with insurance adjusters defense counsel subrogation vendors and lien holders.

Settlement & Disbursement

Ensure timely receipt and processing of settlement checks releases and supporting documents.
Prepare and finalize closing documents and disbursement paperwork.
Conduct client disbursement appointments (in-person) and review settlement details.

Case Management

Review and update case notes track deadlines and ensure all outstanding items are managed effectively.
Collaborate with attorneys negotiators and administrative staff to move cases efficiently toward resolution.
Quickly escalate concerns or delays to the supervising attorney or negotiator.

Qualifications
Required:

3 years of legal experience in personal injury case management.
Familiarity with lien resolution Rule 414 and medical billing/reductions.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office and case management software.
Ability to manage a high volume of active cases in a deadline-driven environment.
Professionalism empathy and client service orientation.

Preferred:

Paralegal certificate.
Experience with Needles/Neos software.

Why Join Speaks Law Firm
At Speaks Law Firm we dont just manage caseswe help people rebuild their lives. Our culture is rooted in compassion advocacy and continuous growth. We offer: