Job Description: Surgery Scheduler
Position Title: Surgery Scheduler
Reports To: Operations Manager / Lead Surgery Schedulers
Department: Surgical Coordination
Position Summary
The Surgery Scheduler is responsible for coordinating and scheduling physician ordered surgeries and related procedures for patients. This position serves as the primary liaison between patients providers surgery centers and insurance companies to ensure timely accurate and efficient scheduling. The Surgery Scheduler plays a key role in optimizing the providers surgical schedule while delivering a positive patient experience.
Key Responsibilities
Patient Coordination
Contact patients to review surgical recommendations discuss available dates and confirm scheduling.
Provide patients with detailed pre- and post-operative instructions.
Ensure patients complete necessary pre-operative testing and medical clearances.
Answer patient questions regarding surgery logistics timelines and preparation.
Scheduling & Documentation
Accurately schedule cataract surgeries laser procedures and related appointments.
Coordinate surgery dates with providers and surgery centers to maximize block utilization.
Maintain accurate surgical logs and update the EMR system with scheduling details.
Prepare and distribute surgical packets for patients providers and surgical facilities.
Insurance & Authorization
Verify insurance coverage and obtain necessary pre-authorizations.
Communicate patient financial responsibilities including co-pays deductibles and premium lens options if applicable.
Ensure compliance with billing and coding requirements related to cataract surgeries.
Communication & Collaboration
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