French Speaking Junior Customer Support

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Provide outstanding customer care via phone chat and email in French and English
Assist with account creation and resolve any related issues
Facilitate effective communication between hosts and guests
Troubleshoot and resolve general support queries in a timely and efficient manner
Handle and de-escalate complaints while ensuring customer satisfaction
Maintain accurate records of customer interactions and follow internal procedures

What Were Looking For

Fluent in French and English (written and spoken)
Strong communication and interpersonal skills
Previous experience in customer support is a plus
Comfortable working in a fast-paced multicultural environment
Willingness to work on a rotational shift basis including weekends and holidays
Proficient with digital tools and multitasking across multiple platforms

What We Offer

Competitive salary and benefits package
Comprehensive training and ongoing support
An energetic and inclusive team environment
Career growth opportunities within a global company
A central location in Sofia with a modern office space

Key Responsibilities Provide outstanding customer care via phone chat and email in French and English Assist with account creation and resolve any related issues Facilitate effective communication between hosts and guests Troubleshoot and resolve general support queries in a timely and e...