Customer Support Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Support Representative (Azerbaijani English)
Do you speak Azerbaijani fluently (native preferred) and have a solid English level (B2) Would you like to join an international team in a stable and growing company
Were hiring Customer Support Representatives for supporting clients via phone and email in a dynamic and multicultural work environment.
What Youll Do
Provide customer support for products and services.
Handle inquiries via phone and/or email.
Deliver excellent customer service with a focus on professionalism and empathy.
Work in a structured team with training and ongoing support.
Be part of a stable and long-term project (6-month ownership period by Concentrix).
Why Youll Love This Job
Office-based position (on-site in Bulgaria B&M model).
Join a multicultural environment with structured growth and learning.
Participate in a 3-week training and 1-week nesting phase before live operations.
Salary & Benefits
Gross Salary: 3500 BGN
Monthly allowance: 50 BGN net (transportation/internet)
Bonus for life events (marriage childbirth graduation): 500 BGN
Medical plan: health and dental care
Life insurance
Multisport Card (co-financed by employer)
Discounts on various goods and services
Night hours bonus (if applicable as per company policy)
Work Schedule
Monday to Friday: 08:00 20:00
Saturday & Sunday: 08:00 16:00
Rotating shifts within this range (8-hour shifts)
Details confirmed during onboarding
Training
Duration: 3 weeks training 1 week nesting
Attendance: Mandatory
Format: On-site
Requirements
Azerbaijani Native level preferred
English B2 level
Good computer skills and communication abilities
Valid EU residency card refugee card or EU citizenship
Work permits and Blue Cards are not accepted
Relocation Support
Hotel stay arranged and booked by the company
Advance salary: 1056 BGN net (optional paid within 5 working days upon request)
Travel reimbursement: Up to 490 BGN (after 6 months documents required)
Ready to Join
Apply now and start your journey with JTI where international experience career stability and great benefits await!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
