Retail Site Security Supervisor

Overview

Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that Everything and Everyone Matters Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our Safety Through Customer Service Excellence approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.

Our core belief is that security is not just a service but a commitment to our communities well-being and prosperity. This ethos resonates in our inclusive and diverse work culture which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles but to create a space that allows everyone irrespective of their background to express themselves and grow.

Job Skills / Requirements

The Retail Security Supervisor is responsible for overseeing the day-to-day security operations of the site ensuring the safety and security of personnel property and assets. This role includes supervising security staff enforcing site policies and procedures responding to incidents and maintaining a visible and professional security presence at all times.

Key Responsibilities:

• Supervise and coordinate the activities of security guards on-site.
• Ensure all security personnel adhere to company policies procedures and client expectations.
• Conduct regular patrols of the premises including stairwells lobbies parkade elevators and other site-specific areas.
• Monitor site access control and visitor management systems.
• Respond promptly to incidents emergencies alarms or suspicious activity and document all occurrences.
• Maintain accurate and up-to-date logs reports and incident documentation.
• Provide training guidance and mentorship to new and existing security staff.
• Ensure proper uniform and groomingstandards are followed by the security team.
• Liaise with site management emergency services and law enforcement as needed.
• Conduct and assist with incident investigations and prepare detailed reports.
• Ensure that safety signage (e.g. wet floor snowfall warnings) is placed appropriately and removed when no longer needed.
• Participate in regular safety and securitymeetings with site and client representatives.
• Support with scheduling and shift coverage as required.

Qualifications:

• High school diploma or equivalent; post-secondary education in security law enforcement or a related field is an asset.
• Valid Security License in good standing.
• Minimum of 2 years of experience in Retail security with at least 1 year in a supervisory or leadership role.
• Strong leadership organizational and interpersonal skills.
• Excellent verbal and written communication.
• Ability to manage stressful or high-pressure situations calmly and effectively.
• Proficient in using securitysystems radios and reporting tools.
• Familiarity with workplace safety regulations and emergency procedures.

Work Conditions:

• Must be available for various shifts includingevenings weekends and holidays.
• May be required to work indoors and outdoors in all weather conditions.
• Physically able to perform patrols and respond quickly in emergencies.

Schedule: 0800 - 1600

Additional Information / Benefits

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance