Customer Relations Manager-Stonebriar
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you a person who loves to work with customers and ensure they have had a great experience Are you someone who is organized and does great follow-up as well as possess a great attention to detail; Do you have experience or a desire to learn about the car businessStonebriar Chevrolet is looking to add aCustomer Relations Manager to our team. This person will work with our sales staff and report to the General Manager. They will help provide an outstanding customer experience by dealing with customers at delivery and during any follow up that is required after the sale for their vehicle. This is a position that can evolve over is an exciting opportunity for the right person who likes to get in and make things happen.
Whats in it for me/Benefit:
- GREAT Team Environment
- Competitive Wage
- Health Insurance and 401K
- Satisfaction from knowing you have helped our customers have a great experience
Abilities:
- Ability to handle multiple requests at one time
- Ability to deal with customers if they are angry or upset and work towards a resolution
- Ability to work within a team environment to accomplish the goals of providing and outstanding experience for our customers
- Ability to schedule and work within a set process to hold salespeopleaccountable to our processes and to get customer issues resolved quickly and efficiently
- Ability to maintain CSI above manufacturers requirement
Qualifications:
- Dealership experience is preferred but not required
- Must be able to pass a background check which includes a drug screen
- Must be able to work within a team environment and help teammates as necessary
- Must be at least 18 years of age
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Key Skills
- Campaigns
- Invasive Cardiology
- Accounting Tally
- DCS
- Drafting
- Activex
About Company
At Stonebriar Chevrolet we have an atmosphere of fun and success. Our Service Team is an integral part of our dealership's success with our advisor's being th...
