Job Overview
They are responsible for the operational support of the respective Key Account Managers to ensure successful management of assigned accounts timely and compliant revenue recognition and optimal client satisfaction across PCS/RWS engagements. The role owns endtoend CRM opportunity administration billing enablement and reporting that keep projects on schedule and revenue on plan.
Essential Functions
CRM & Opportunity Management
New opportunity creation in CRM (account owner products pricing TCV regions).
Opportunity updates: advance stages maintain PA and Projects linkage ensure forecast accuracy.
Data quality stewardship (close dates probability products contacts) and pipeline hygiene reviews.
Revenue & Billing Operations
Prepare and submit invoicing requests in line with SOW/WOs and internal controls.
POD posting per internal policy to enable billing; track approvals and resolve exceptions.
Coordinate IRSAs emails to PMs (ICR) and follow through to completion for audit readiness.
Project Financial Reporting
Compile and distribute hours reports (weekly/monthly) with variance commentary.
Produce Time & Material (T&M) reports and reconcile to billing events.
Prepare expenses reports at project/account level; validate charges and coding.
Commercial Enablement & Governance
Quality control of Statements of Work for accuracy terms alignment and internal compliance.
Support RFI/RFP responses (inputs consolidation pricing templates document coordination).
Management of CRM usage budgeting/forecasting cadence and user training.
Qualifications
Bachelors Degree (Business Finance Operations or related field preferred).
Completed commercial apprenticeship; 23 years in an administrative Sales Operations Revenue Operations or Project Operations role is an advantage.
English advanced (both writing and speaking)
Knowledge of Microsoft Excel Word and understanding of costing models.
SFDC () experience required; SAP or other ERP exposure is a benefit.
Detailoriented organized and deadlinedriven; able to manage multiple priorities at quarter end.
Excellent communication and stakeholder management; very good team player.
Flexibility and willingness to join a dynamic fastpaced environment; proactive problem solver.
*CV must be submit in English*
#home-based
IQVIA is committed to embracing a diverse and inclusive work environment. Our goal is to attract and retain the best people regardless of their gender race marital status ethnic origin national origin age disability sexual orientation gender identity or any other characteristic. Join us!
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
IC
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more