Internet Fulfillment Team Member | Part-Time (Non-Seasonal)

Garys Wine & Marketplace is a locally owned business and one of the leading wine retailers in the tri-state area with established brick-and-mortar stores and an online presence.

We specialize in offering a wide selection of fine wines beers spirits artisanal cheeses quality meats and gourmet foodsall at competitive prices. Our reputation is built on providing outstanding customer service and a knowledgeable staff who are passionate about what they do.

Joining our team means being part of a dynamic customer-focused environment where your expertise and enthusiasm for great products can truly shine.

We are seeking a dedicated and detail-oriented individual for a Part-Time Non-Seasonal Role as an Internet Fulfillment Team Member to ensure our customers receive their orders flawlessly and on time.

Responsibilities:

• Efficient Order Processing:Accurately handles internet orders ensuring all necessary documentation is completed promptly.
• Item Selection:Pull and prepare items for orders as requested.
• Wine Verification:Confirm that the correct vintage and type of wine is selected for each order.
• Packing and Shipping:Carefully pack label and ship orders to ensure safe and efficient delivery.
• Order Organization:Coordinate and manage pickup orders for a seamless customer experience.
• Transaction Management:Process customer transactions with precision ensuring each customer is properly identified.
• Customer Data Management:Add new customer information or update existing data in Vision POS while keeping our marketing department informed of any changes.
• Customer Correspondence:Communicate with customers to provide outstanding support ensuring complete and timely resolution of any inquiries.
• Customer Service:Address and resolve customer service calls related to internet orders with professionalism and courtesy.
• Shelf Replenishment: Restock shelves with products in a timely and efficient manner.

• Strong customer service skills and a friendly professional attitude
• High attention to detail and accuracy in order processing
• Ability to multitask and work efficiently in a fast-paced environment
• Strong organizational skills and reliability in meeting deadlines
• Ability to lift up to 40 lbs. and stand for extended periods
• Must be at least 18 years of age
• Basic computer skills; experience with POS systems a plus
• Previous retail order fulfillment or warehouse experience preferred but not required

We offer a friendly working environment a competitive starting salary flexible hours and a generous employee discount. For full-time employees benefits such as 401K and health insurance are available subject to the terms in our Employee Handbook.

Required Experience:

Intern