Cybersecurity Incident Response L3 Analyst
Cybersecurity Incident Response L3 Analyst
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
ManagerJob Description & Summary
At PwC our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities develop secure systems and provide proactive solutions to safeguard sensitive data.In threat intelligence and vulnerability management at PwC you will focus on identifying and analysing potential threats to an organisations security as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure.
Meaningful work youll be part of
As a Cybersecurity Incident Response L3 Analyst you will serve as the technical lead and escalation point for complex and high-severity security incidents. Youll guide and mentor Level 2 analysts ensure operational excellence and collaborate closely with stakeholders to drive strategic incident response initiatives. Responsibilities include but are not limited to:
Serve as the escalation contact for confirmed and high-impact incidents.
Oversee technical investigations and coordinate response activities across multiple teams.
Take technical ownership of the level 2 senior security analysts team ensuring advanced analysis and investigation of security incidents identified by level 1 security analysts or security tools.
Provide guidance and assistance to level 2 senior security analysts with troubleshooting escalation and resolution of complex or critical security issues.
Coordinate incident response and recovery actions with level 2 security analysts and other teams ensuring appropriate countermeasures and remediation steps are implemented.
Review and validate security incident reports and recommendations from level 2 senior security analysts to confirm quality and accuracy standards are met.
Conduct quality assurance reviews of incident reports and provide feedback and suggestions for improvement to level 2 senior security analysts through regular interactions with the QA lead/team.
Collaborate with level 2 security analysts and other teams regarding complex or high-severity incidents requiring further investigation or intervention.
Conduct performance evaluations and feedback sessions for level 2 senior security analysts and identify areas for training and development.
Develop and deliver training and mentoring programs for level 2 senior security analysts to support relevant skills acquisition and certification maintenance.
Work with clients and stakeholders to offer strategic and technical guidance on security incidents and services promoting customer satisfaction and retention.
Monitor and report on key performance indicators and metrics for the level 2 senior security analyst team confirming service level agreements and objectives are achieved.
Maintain regular communication with shift leads to review daily security operations metrics KPIs and SLAs addressing any identified gaps.
Experiences and skills youll use to solve
A bachelors degree in a relevant area of study with a preference for Computer Science or Computer Engineering.
Industry certifications (CISSP/GIAC suite/EC-Council) are an asset. Experience in MSSP environment.
Minimum of 6 years in Information Technology and minimum of 4 years in Information Security.
Proficient in Incident Response and Management.
Knowledge of various security tools (e.g. SIEM EDR etc.) as well as operating system flavors including but not limited to Windows Linux Unix.
In-depth knowledge of security concepts such as cyber-attacks and techniques threat vectors risk management incident management etc.
Knowledge of applications databases middleware to address security threats; Proficient in preparation of reports dashboards and documentation.
Excellent communication and leadership skills and experience in performing vendor management.
Ability to handle high pressure situations with key stakeholders and good Analytical skills Problem solving and Interpersonal skills
Hybrid ways of working PwC Canada is committed to cultivating an inclusive hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
Why youll love PwC
Were inspiring and empowering our people to change the world. Powered by the latest technology youll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: Canada acknowledges that we work and live across Turtle Island on the land that is now known as Canada which are the lands of the ancestral treaty and unceded territories of the First Nations Métis and Inuit Peoples. We recognize the systemic racism colonialism and oppression that Indigenous Peoples have experienced and still go through and we commit to allyship and solidarity.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Cloud Security Coaching and Feedback Communication Conducting Research Creativity Cyber Defense Cyber Threat Intelligence Embracing Change Emotional Regulation Empathy Encryption Inclusion Information Security Intellectual Curiosity Intelligence Analysis Intelligence Report Intrusion Detection Intrusion Detection System (IDS) IT Operations Learning Agility Malware Analysis 21 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
At PwC Canada our most valuable asset is our people and we grow stronger as we learn from one another. Were committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.Were committed to providing accommodations throughout the application interview and employment process. If you require an accommodation to be at your best please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.Chez PwC Canada notre atout le plus précieux cest notre personnel. Et cest en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes dans laquelle chacun se sent vraiment à sa place. Nous savons que lexpérience peut prendre diverses formes et pour nous donner confiance au public et résoudre des problèmes importants nest possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour être parfaitement à laise faites-le-nous savoir à létape de la demande demploi.Pour en savoir plus sur linclusion et la diversité chez PwC Canada: Faites partie de La Nouvelle équation.Required Experience:
IC
Employment Type
Full-Time
