Information Technology Specialist (E911 Project Manager)

Fort Lauderdale, FL - USA

Yearly Salary: $ 87341 - 139397

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for Information Technology Specialist-Project Manager for our E911 section.

Benefits of Broward County Employment

High Deductible Health Plan bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2600 Annually

Consumer Driven Health Plan bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Paid Parental Leave

The E911 Section of the Communications and Technology Division is responsible for the implementation of lifecycle strategic and operational projects to enhance the overall call-handling process for over 1.3 million 911 and Text to 911 calls annually. The E911 section is committed to providing technology solutions to enhance the call processing environment and ongoing support for high availability associated with mission-critical systems located at the six Public Safety Answering Points (PSAP). E911 has established several key projects as a part of our Project Portfolio which includes a Voice Recording System Refresh Next Generation 911 (NG911) assist with the implementation of a new PSAP Data Warehouse Asset Inventory voice network upgrades and research of emerging technology. We are excited about our direction and transition to NG911 and would like you to join our team.

General Description

This project funded position will provide project management leadership over key E911 projects and assist with project activities associated with other 911 projects. The ITS - Project Manager will provide leadership in organizing planning and the execution of project management responsibilities primarily for software integration consulting services and vendor integration projects. Project development and delivery require compliance with established project management processes to ensure projects are delivered on time within budget and adhere to high quality standards to meet customer expectations.

This project funded position is only funded through the availability of capital funds annually. This position will participate in all aspects of project management including the procurement of hardware/software/services project lifecycle vendor management contract amendments budget management resource management and consulting.

*** This position does not offer a remote working option ***

Minimum Education and Experience Requirements
Requires a Bachelors degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in systems analysis systems design and/or applications programming relevant to area of assignment including related project management or closely related experience. Travel between the Public Safety Answering Points (PSAP) within Broward County is required.

Special Certifications and Licenses

Position requires the possession and maintenance of a valid Florida E Class Drivers License
Possession of or eligibility to obtain basic CJIS Security Awareness Level 4 certification.
Possession of a Project Management Professional Certification is a plus

Preferences

Masters Degree or Higher in Computer Science MIS CIS Business or closely related field
Experience managing cross functional large projects
IT Project management experience working closely with technical and end user staff on software development or software integration projects
PMP CAPM and PgMP
Extensive experience with Vendor Management
Experience with executing the procurement process for acquisition of hardware software and services.
Knowledge and experience with Voice Data Networks or Automatic Call Distribution Systems (ACD)

SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including technological research analysis design development and implementation of projects.

Reviews County-wide information technology strategic direction recommends approaches for incorporation of the emerging technologies when appropriate and implements the approved approach.

Reviews programming techniques and recommends information technology solutions enhancement plans and related cost-benefit comparisons.

Supervises professional and technical personnel in assigned work teams or sections.

Plans organizes and implements approved emerging technologies.

Administers County-wide technological specialty functions.

Performs project management responsibilities for large scale complex information technology projects.

Reviews systems designs development of applications and documentation for accuracy timeliness and adherence to departmental standards.

Documentation of deployment security quality assurance change controls and compliance.

Develop project plans direct and monitor work efforts on a daily basis identifying resource needs performing quality and risk reviews and proactively take mitigative steps to reduce the potential impacts of risks.

Manages multiple E911 projects of low to high complexity.

Serve as the liaison with the PSAP operations and E911 staff for training and acceptance testing related to assigned projects.

Provide Vendor Management to ensure that all vendors are meeting their project and contractual commitments
.
Participate in PMO meetings and process improvement updates for E911.

Responsible for tracking key project milestones and adjusting project plans and/or resources to meet tall project deliverables.

Coordinates and communicates with stakeholders at all levels.

Develop presentations to provide project updates to stakeholders at all levels of the organization

Must possess extensive knowledge and expertise in the use of project management methodologies and tools

Must follow Change Management processes and procedures.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

Competencies

Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies technical skills and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.

Manages Complexity

Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm. Takes immediate decisive independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

Optimizes Work Processes

Knows the most effective and efficient processes to get things done with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

Courage

Steps up to address difficult issues saying what needs to be said. Shares own ideas and points of view openly regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates a strong commitment to development by regularly practicing and applying new knowledge and skills; is quick to share new learning with others. Creates a thorough detailed development plan.

County Core Values

All Broward County employees strive to demonstrate the Countys four core behavioral competencies.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Instills trust: Gaining the confidence and trust of others through honesty integrity and authenticity.
Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore if you require assistance due to a disability please contact the Professional Standards Section in advance at or email to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster such as a hurricane or other emergency situation and are expected to perform emergency service duties as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward Countys Employee Code of Ethics gift and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public co-workers elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race color religion sex national origin age disability marital status political affiliation familial status sexual orientation pregnancy or gender identity and expression.

Required Experience:

REQUIREMENTS AND PREFERENCES The Broward County Board of County Commissioners is seeking qualified candidates for Information Technology Specialist-Project Manager for our E911 section.Benefits of Broward County EmploymentHigh Deductible Health Plan bi-weekly premiums:Single $10.90 / Fami...