Regional Director of Operations (Hospitality)
Regional Director of Operations (Hospitality)
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$ 120 - 160
1 Vacancy
Job Description
Hospitality Staffing Solutions (HSS) a division of KBS is the nations largest hospitality staffing provider serving more than 900 hotels across 70 markets in 38 states.
HSS is seeking an experienced Regional/Area Director of Operationsfor multiple properties near the Chicagoland area.
We are seeking an experienced and dynamic Director of Operations to lead our clients management company and operational leadership across our portfolio of properties totaling more than 1000 keys. This executive-level role functions as a regional manager overseeing all key hotel disciplines including Food & Beverage Sales & Marketing Human Resources Financial Controlling and Maintenance/Engineering.
The Director of Operations will oversee profitability uphold brand and service excellence spearhead new project initiatives and foster a culture of accountability and team engagement.
Key Responsibilities
Operational Leadership
- Provide hands-on leadership across all operational departments (F&B Rooms Engineering HR Finance Sales & Marketing).
- Ensure consistent delivery of brand standards guest satisfaction and service excellence across all properties.
- Oversee day-to-day performance of General Managers and department heads.
Financial & Business Performance
- Lead budgeting forecasting and financial analysis across the portfolio.
- Provide leadership to a high-performing sales team by setting ambitious goals tracking performance metrics driving business growth and leveraging in-depth knowledge of the local markets we serve.
- Monitor and drive key performance metrics (RevPAR ADR GOP) to maximize profitability.
- Ensure effective cost control measures and strategic capital investment decisions.
Team Leadership & Culture
- Recruit train and mentor property leadership teams fostering a culture of high performance and accountability.
- Promote employee engagement and retention by modeling strong values communication and recognition.
- Provide coaching to GMs and department leaders to strengthen leadership pipelines.
Sales & Market Strategy
- Partner with sales and marketing teams to grow market share strengthen community presence and drive revenue.
- Develop strategies for group business F&B programming and special events to maximize topline revenue.
Compliance & Quality Assurance
- Ensure adherence to all labor safety and regulatory standards across properties.
- Conduct property inspections and audits to maintain operational excellence.
- Maintain up-to-date knowledge of brand standards and oversee corporate sales initiatives including programs like Bonvoy.
Qualifications
- 10 years of progressive hotel operations leadership including multi-property or regional oversight.
- Proven track record in full-service hotels with strong exposure to F&B sales HR finance
- Exceptional financial acumen with the ability to analyze interpret and act on performance metrics.
- Strong leadership skills with the ability to inspire and motivate diverse teams.
- Excellent communication negotiation and strategic planning skills.
- Bachelors degree in hospitality management Business Administration or related field preferred.
Compensation & Benefits
- Competitive executive salary commensurate with experience.
- Performance-based incentives.
- Comprehensive benefits package (medical dental vision).
The pay range for this position is $120-160K annually.
This range represents the minimum and maximum pay that Hospitality Staffing Solutions reasonably and in good faith believes it will pay for this role at the time of posting.
Benefits
This is a Direct Hire position with our client the offer Medical Dental and Vision insurance among other benefits as well.
Application Process & Deadline
You can apply for this position or any additional positions by visiting
will be accepted until the position is filled.
Equal Opportunity Statement
Hospitality Staffing Solutions (HSS) is an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs job requirements and individual qualifications-without regard to race color religion sex national origin age marital status sexual orientation gender identity genetic information disability veteran status or any other status protected by federal state or local laws.
Required Experience:
Director
Employment Type
Full-Time
