Presentations Operator
Presentations Operator
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Job Description
Presentations Associate
Salary: 36000 per annum plus company benefits
Location: Fully remote
Contract: Full time permanent
Shifts: 37.5 hours per week worked Mon-Fri 8am-4pm with a 30-minute unpaid break
Work model: Remote
Williams Lea seeks a Presentations Operator to join our team!
Williams Lea is the leading global provider of skilled technology-enabled business-critical support services with long-term trusted relationships with blue-chip clients across investment banks law firms and professional services firms. Williams Lea employees nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.
Purpose of Role
A Presentations Operator plays a key role in producing high-quality client-facing materials such as pitch books and reports in alignment with corporate branding and templates. Working closely with Workflow Coordinators the operator manages each document from intake to completion ensuring accuracy consistency and timely delivery under pressure. The role requires a consultative and professional approach to client communication a strong sense of ownership over deliverables and the ability to manage shifting priorities and tight deadlines. By maintaining high standards and fostering strong working relationships with both clients and colleagues the operator supports the seamless delivery of presentations that are critical to the banks business development and advisory functions.
Key Responsibilities
- Complete amendments to and create documents as requested by clients using the provided templates
- Take ownership for the quality of your work and the associated deadlines
- Use various applications for job related duties accurately and effectively
- Accurately estimate the production time and liaise with Workflow Coordinators to ensure deadline adherence
- Share knowledge and encourage a supportive team culture
- Take a pro-active approach to attendance and time management
- Ensure adherence of objectives and contractual obligations (Service Level Agreements and Key Performance Indicators)
- Act in a professional and consultative manner to all clients
- Ensure a clear and comprehensive handover for any incoming staff
General Tasks
- Accurate and timely production of all Presentations materials including but not limited to; creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand; intake and workflow coordination functions as needed
- Ensure all work is quality checked before being returned to the client
- Ensure complete submission of work to be randomly quality checked
- Adherence of department policies and procedures
- Report any issues to relevant parties
Key Competencies
- Experience of working in a corporate culture
- Ability to work to tight deadlines whilst under pressure
- Must be able to work on their own initiative
- Self-motivated ability to think on the spot
- Continual improvement mentality open and receptive to feedback
- Strong service mentality commitment to service excellence is essential
- Effective communication skills both verbal and written
- Flexible attitude
- Should be a quick learner able to pick up skills relevant to the service needs
- Determination to achieve results and being prepared to put in extra effort when required
- Accountability for own results
- The candidate must have advanced knowledge of Word Excel and PowerPoint. A working knowledge of graphics production and applications is also desired such as Photoshop Illustrator and InDesign
- Exposure to a shift environment would be beneficial
Job Qualifications
- High school diploma or equivalent
- Minimum (1) year presentations experience preferably in a legal banking or large corporate environment
- Skilled in the use MS Office software (Excel PowerPoint Visio as examples); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents; specifically Adobe PDF & Creative Suite (Illustrator Photoshop as examples)
- Strong attention to detail; able to work on multiple projects simultaneously
- Able to apply intermediate requisite knowledge of appropriate grammar spelling composition to work requests
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create maintain and enhance customer relationships
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being we offer a comprehensive benefits package including but not limited to:
25 days holiday plus bank holidays(pro-rata for part time roles)
Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
Employment Type
Full-Time
Key Skills
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