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Join a team that is transforming how we serve our clients and communities. As a Senior Product Delivery Associate you will help shape the future of commercial banking by supporting strategic initiatives and driving process improvements. Your work will directly impact client experiences and business outcomes. Collaborate with talented colleagues and build relationships across business product and technology teams. Be part of a company that values diversity inclusion and your professional growth.
As a Senior Product Delivery Associate in the Business Transformation team you help drive critical business initiatives and deliver value to our clients. You use your analytical and communication skills to manage product execution backlogs and support multi-phase projects. You work closely with cross-functional teams to ensure successful product launches and continuous improvement. You play a key role in building strong relationships and fostering a client-centric approach. Together we create stable sustainable solutions that make a difference.
Job Responsibilities
Writes clear business requirements and discovery features using data to support desired changes
Maps and documents current and target state business processes
Identifies risks early and collaborates with partners to meet controls legal and compliance needs
Recognizes ongoing needs gaps and future opportunities for business partners
Builds strong relationships with business product and technical teams
Sets clear expectations and communicate effectively in writing and verbally
Applies deep understanding of business product vision strategy and operational needs
Uses Agile project and product management processes to drive results
Analyzes business needs to enhance the client journey for middle office service
Safeguards successful product launches and iterate for continuous improvement
Manages competing priorities with exceptional organization and attention to detail
Required Qualifications Capabilities and Skills
Bachelors degree
Minimum 3 years of experience in product management or a relevant domain area
Demonstrated strategic and analytical orientation
Exceptional written and verbal communication skills
Strong leadership and influencing abilities
Proven ability to manage multiple priorities and deliver results
Experience working independently and collaboratively in a team environment
Advanced relationship management skills
Expertise in change management and process improvement
Highly organized with strong attention to detail
Meets firms internal mobility eligibility requirements
Preferred Qualifications Capabilities and Skills
Experience in commercial banking or corporate and investment banking
Familiarity with systems used in commercial banking or CIB
Previous experience with large-system migration or conversion projects
Proven track record in strategic program development and execution
Experience with benchmarking and research for process improvement
Ability to identify and document business process maps
Deep understanding of client journey frameworks
Internal Application Eligibility Requirements
TENURE:
Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business the standard tenure requirement is 12 months.
PERFORMANCE:
Meets satisfactory performance standards as defined by the firm
By submitting an application and/or joining the interview you affirm to meet the Internal Mobility Eligibility Requirements as stated in theApplying forInternalPositions Firmwide Standard.You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action following the firms HR Policies and Guidelines.
Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.
Make sure your profile is updated in the new > Jobs. Attaching your updated resume is encouraged.
In partnership Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview applications will be acknowledged.
Required Experience:
Senior IC
Full-Time