Sales Support Product Specialist Merchant Services
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a HYBRID opportunity at 100 Throckmorton Street Fort Worth TX 76102
WHO YOU ARE:
Are you a natural communicator with a passion for product and sales enablement Do you thrive at the intersection of technical knowledge and customer success Are you able to translate product capabilities into clear compelling stories that helps sales close deals Do you enjoy demoing a solution to a potential client or training an internal team on a new feature bringing clarity confidence and enthusiasm to every conversation Are you curious proactive and comfortable working cross-functionally to make sure the sales force is always prepared supported and set up to win
ABOUT US:
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RESPONSIBILITIES:
As a Sales Support Product Specialist you will be the critical link between our product suite and the merchant-level sales force. Your primary role will be to understand our portfolio in depth and ensure that the right products are matched to the right customer needs. This includes delivering compelling product demos creating enablement materials and supporting smooth operational implementation.
Conduct product training sessions and demonstrations for merchants and partners.
Ensure operational readiness for new products and features
Collaborate with the marketing team to create necessary content
Support merchant level salespeople with solutioning using the optimal product from our product suite
Apply knowledge of product functionality and pricing to real world use cases
Create training (use cases functionality boarding/installation support pricing and marketing resources) to produce content to ensure sales understands all aspects
Ensure operational readiness when new products are launched and work closely with operations to enable a smooth application and boarding/installation process that is understandable
Spend time understanding all of the products offered including functionality usability pricing as well as support and fulfillment nuances.
Become and maintain the status of a subject matter expert on all products offered by a combination of hands-on analysis of the product training and direct discussion with product vendors
Partner with Marketing to create content for flyers brochures and sell sheets as well as web and social media content
BASIC QUALIFICATIONS:(Required)
Bachelors degree in business; OR HS/GED and equivalent experience in Business or Technical or related field
1 year of experience in Product Management and Sales Support
Must be 18 years of age or older
PREFERRED QUALIFICATIONS:(Desired but not required)
Bachelors degree in business
3 years experience in product-oriented sales support or technical knowledge.
Experience in payment industry sales support and/or product management
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
