Administrative Support – Risk & Governance

Trading since 1989 Chartered Surveyors is the UKs number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Lands End to John OGroats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

Were part of theLSL Property Services PLC Group which includes household namesYour MoveandReeds Rains as well as the mortgagenetworkPRIMIS. We work with lenders intermediaries social housing entities and estate agents in addition to private customers.

We currently have a vacancy for Administrative Support in Risk & Governance team

To provide administration support to the functions and colleagues in the Risk & Governance team (Compliance Information & Data Security H&S Sustainability etc.) undertaking daily activities including spreadsheet and database maintenance suspicious activity reporting and supplier relationship maintenance. This is an ideal opportunity for the right candidate to learn about the roles within the Risk & Governance team and the importance of keeping the business safe.

Your main responsibilities will include:

• Providing day to day coverage of suspicious activity reporting fraud management and vulnerable customer reporting making sure to keep within SLA.
• Providing administrative support for your Compliance Information & Data Security H&S and Sustainability colleagues by:
  • maintaining the supplier register and administering the annual supplier review.
  • Assistance distributing and collating Business Impact Assessments for business continuity.
  • Co-ordinating activities so that the company operates in a compliant manner.
• Correspond with clients surveyors and internal departments as and when required.
• Prepare for any internal and external compliance audits and reviews (client) where necessary alongside the Compliance Co-ordinator.
• To undertake additional duties and decision as required (including the provision of Management Information (MI) where required.
• Ensure own compliance with both legal and regulatory requirements.
• Learn new processes and skills.

Knowledge qualifications and expertise

No specialist or technical skills are required as full training and development will be provided so you become proficient in the role. However the following qualities are essential:

• Proficient in Microsoft software packages such as Excel Lists Word etc.
• Excellent work planning and organisational skills. Attention to detail.
• Accurate data processing skills.
• Ability to adapt to change.
• Capable of working autonomously.
• Excellent communication skills.
• Being a forward thinker with strong judgement skill and excellent attention to detail.

Desirable but not essential:

• Understanding of contractual relationship management.
• Understanding of downward supplier compliance management.
• Worked within a Risk & Governance role.
• Flexibility in working hours may be required as business needs dictate.

Interested Call Alka Tarafdar on or email on

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients if you are unsure on this ask the team and well be happy to explain the process.

is an equal opportunity and Disability Confident employer dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process please let us know.