Shop Supervisor
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Job Location:
North Lakes - Australia
Monthly Salary:
Not Disclosed
Posted on:
01-10-2025
Vacancies:
1 Vacancy
Job Summary
Retail Supervisor Lifeline North Lakes
Employment Term: Permanent Full Time
Location: North Lakes
Remuneration: $29.27 p/hr Super NFP Salary Packaging (save tax and increase your take home pay) commission program for high performers
Make a meaningful difference with Lifeline
Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support training and retail services and the compassionate offer of support we can save lives.
As a Retail Supervisor youll be encouraged to grow develop and feel empowered contributing to the meaningful work of Queenslands leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.
Lets make a meaningful difference together.
Your part in our Lifeline team
Along with your passion for your local community and leading a store that provides great customer service you will:
Demonstrate a passion for Lifeline and its purpose promoting its service and value to the community through personal actions behaviours practices and outcomes
Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved
Work with staff and volunteers to review and monitor pricing visual merchandising promotional events and selling techniques to ensure that profitability is maintained and improved
Maintain effective communication channels within direct team regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries
Identify issues and opportunities based on selling and customer feedback
Set objectives and prioritise tasks ensuring objectives are tied to overall business strategy
Coach and develop direct reports daily ensuring development goals are linked to business objectives and improved performance
What makes a difference for us
To be successful for this role you will need to be/have:
Be passionate about Lifeline and be able to articulate its purpose
Demonstrated experience in retail management (or hospitality management with a background in retail) including experience in coaching and mentoring people
Ability to deliver a high level of customer service and exceed customer expectations
Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles including but not limited to customer service visual presentation online marketing and stock control
Create a values driven diverse and safe employment environment that attracts engages and retains skilled employees and volunteers
Communicate promotional event information to maximise results
Identifyissues and opportunities based on trends and customer feedback
Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives
Strong problem solving and influencing skills
Ability to use a retail business systems POS and Microsoft Office
Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.
What makes a difference for you
NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15900) and meal entertainment (up to $2650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
Staff Discounts: Participation in our team member purchasing program
A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance annual awards celebration wellbeing and employee assistance programs
12 weeks paid parental leave and 2 weeks paid partner leave available after 6 months service in addition to the government scheme
Diversity and inclusive leave offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year Diwali Ramadan NAIDOC weeks and other significant cultural events
Career development opportunitiesto challenge yourself grow and make a meaningful difference
Flexible work arrangements to support work-life balance
A positive and inclusive team based on respect shared standards strong values and a commitment to serving others
Wed love you to be part of our UnitingCare family
Joining our Lifeline team youll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer were a proud not-for-profit with more than 16500 staff and 9000 volunteers across our brands of BlueCare Lifeline ARRCS The Wesley Hospital Buderim Private Hospital St Stephens Hospital and St Andrews War Memorial Hospital and have been leading by example for more than 100 years.
Child safe Child friendly
UnitingCare is committed to being a Child Safe Child Friendly organisation and will:
provide welcoming safe and nurturing services for children
implement measures to prevent child abuse and neglect within our services
appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simple everybody iswelcome here. At UnitingCare diversity is at the core of our who we are our mission and our are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender our commitment to reconciliation and building long-term employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety.
Required Experience:
Manager
Key Skills
- Lean Manufacturing
- Fashion Retail
- CNC Milling Machine
- Machining
- CNC
- Vehicle Maintenance
- CNC Lathe
- Fabrication
- Maintenance
- Welding
- Supervising Experience
- Woodworking
About Company
UnitingCare provides aged care, disability support, crisis support and health care across Queensland through a range of services. Learn more about what we do.
