SalesForce Business Systems Analyst
SalesForce Business Systems Analyst
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Job Description
The key to our success is simple; we deliver the highest quality on time with passion and commitment and live every day by a set of great values. Weve built a company that fosters long-term careers in an environment of continuous learning with cutting-edge benefits tools and addition certifications that endorse our company as a great place to work.
Responsibilities
- Serve as the primary administrator for the DealHub platform including setup configuration user permissions and maintenance.
- Manage playbooks approval workflows and templates within DealHub.
- Monitor system performance and proactively resolve issues.
- Troubleshoot user issues and act as the liaison with DealHub support when needed.
- Ensuring data flows smoothly between DealHub CRM ERP and other sales tools.
- Document system processes configurations and standard operating procedures.
- Remain current on Salesforce and DealHub best practice technologies and certifications.
- Play a key role in prioritizing process and system initiatives to enable corporate visibility and decision making.
- Weekly collaboration with Sales Marketing and Support organizations to identify prioritize and implement changes to the DealHub or Salesforce platform
- Collaborate with Sales and RevOps to streamline and automate quote-to-cash processes.
- Identify opportunities for automation and workflow improvements to reduce friction and improve time-to-close.
Requirements
The ideal candidate will serve as the subject matter expert for DealHub ensuring seamless quote-to-cash workflows managing configurations supporting users and maintaining data accuracy and integrity. You will work cross-functionally with Sales RevOps Finance and Marketing teams to drive efficiency and improve the sales process.
The right candidate will play a critical IS role by translating business requirements and data into meaningful insights process improvements and automation. This role interfaces with all business functions drives adoption and leverages Salesforce to solve advanced business problems.
To succeed in this position you must be an analytical detail-oriented self-starter who is curious and comfortable in the role of Salesforce thought leadership. Exceptional communication and soft skills are required for this role.
If you are ready to grow and looking to join a world-class team delivering best-in-class solutions built on Salesforce and DealHub.
Required Job Qualifications:
- 2 years of hands-on Salesforce administration experience (Sales Cloud preferred).
- 1 years of experience with DealHub CPQ (or similar CPQ tools like Salesforce CPQ Apttus).
- Strong understanding of sales processes CRM architecture and quote-to-cash workflows.
- Experience creating and managing reports dashboards workflows and process automation.
- Excellent communication analytical and troubleshooting skills.
- Excellent organizational verbal and written communication skills
- Experience writing user stories and working with agile development teams to execute.
- Ability to generate business process/workflow diagrams.
- Strong problem solving consultative and influencing skills.
- Must be highly productive when working independently and work well in a team environment.
- Advanced English
- Salesforce Administrator Certification
- DealHub Administrator Certification (or strong proven hands-on experience).
- Experience with Salesforce Service Cloud Einstein and/or Tableau
- Prior experience with a multi-tier distribution or channel-based Go-To-Market strategy
- Working knowledge of SoQL and/or SQL related tools.
- Experience with Jira
- Experience with Cloudingo and/or equivalent
- Experience with Marketo and/or Hubspot
#LI-REMOTE
About us
AssureSoft is a multinational software development and information technology company providing strategic consulting technology services and outsourcing business processes. We work to innovate and create quality software with motivated passionate and qualified teams that develop in an environment of professional stable growth and continuous learning.
Inclusive Opportunities for Every Talent. At AssureSoft we believe that true innovation is born from diversityof ideas experiences and perspectives. Thats why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity.
Here every personregardless of origin gender orientation or beliefsfinds a space to grow contribute and be valued not only for their talent but also for who they are.
What sets us apart
- Great Place To Work certification.
- A company with more than 15 years of experience.
- Work with world-class clients and long-term projects.
- English scholarships for an external institute.
- English classes with company teachers.
- State-of-the-art tools and resources.
- Certifications for your professional growth.
- Recreation and leisure activities.
- Compliance with the regulations and labor rights of your region.
Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations resolve disputes and maintain appropriate business records. Once the purpose has been fulfilled your personal information will be retained and blocked due to the possibility of legal and governmental requirements and until the status of limitations has run out.
Important Notice Regarding Personal Information: If you do not want your personal and professional information to be retained in our database please send your request for data removal to.
Required Experience:
IC
Employment Type
Full Time
