Lead Change Manager, Creative Enablement

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at Us

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Targethere.

Target Creative is the in-house creative engine that shapes how our brand shows up across every touchpoint. Our team blends craft culture and emerging technology to deliver guest-centered stories at scale.

Were looking for a strategic creative-minded Lead Program Manager to lead cross-functional initiatives that modernize how Target Creative teams work. Sitting within the Creative Strategy & Transformation team this role is focused on the enablement of our creative teams helping translate future-forward tech and tooling into tangible practices that enhance storytelling design and production across our ecosystem.

This role is deeply rooted in empathy and connection. The success of our creative technology programs depends on trust understanding and communication not just process. Youll lead with curiosity and respect for how creative teams work today and help design the path to how they could work tomorrow.

While youll work closely with partners across Marketing Capabilities Product and Engineering this role does not own platform sourcing governance or enterprise compliance. Instead your mission is to activate possibility for creatives and accelerate adoption through strong storytelling thoughtful listening and change enablement rooted in real creative needs.

Core Responsibilities

• Cross-Functional Partnerships. Establish strong cross-functional and cross-channel partnerships across Target. Leverage other teams within the organization to advance creative objectives. Promote and model key Target behaviors. Create an atmosphere of teamwork collaboration agility attention to detail and drive. Serve as business and operational Target Creative conduit to applicable stakeholders and partners.

• Requirement Gathering & Collaboration. Build relationships and develop routines to enable a circular feedback loop with internal Creative stakeholders to understand gaps challenges and opportunities in processes and playbooks and cross-share progress throughout the development process. Track enhancements that improve the guest and Team Member experience across web and app. Capture Creative use cases/problems to solve and impact.

• Problem Solving. Take objectives and distill them into digestible problems to solve that inspire creative and scalable solutions. Leverage user feedback research and networks to drive innovation and integration of new products tools data and applications.

• Change Agent. Leverage change management best practices while introducing new tools and processes to colleagues and stakeholders gaining alignment and building positive energy at all levels. Support the discovery pilot and scale core capabilities to fuel an optimized experience.

• Process & Best Practices Development. Define scalable business processes best practices and routines to operationalize new capabilities and playbooks. Establish standards and guidance across key digital merchandising levers backed by insights. Coordinate routines across Site Merchandising team to implement best practices.

• Program Management. Drive program management of key process playbooks and data initiatives: activate CFTs develop timing & action track progress risks & dependencies. Lead complex cross-functional initiatives that integrate new technologies systems and workflows into creative practice. You will oversee multiple workstreams ensuring they move forward in sync and deliver measurable impact to creative teams.

• Impact-Focused Mindset. Leverage quantitative and qualitative insights to inform actions own regular monitoring of process efficiency and progress KPIs; make pivots as necessary to drive results.

• Training & Documentation. Meet users where they are by offering training and support resources that are timely flexible and personalized to current and future needs.

• Workflow Translation Map creative team processes and identify inefficiencies. This requires understanding the unique needs of different creative disciplines and translating enterprise capabilities into workflows that improve speed clarity and output.

About You

• Four-year degree or equivalent experience

• 7 years of experience in program management within creative design marketing or innovation teams

• Deep understanding of creative team structures workflows and production rhythms

• Proven ability to manage complex initiatives from planning to adoption

• Strength in building trust facilitating feedback and engaging teams in change

• Strong organizational communication and facilitation skills

• Familiarity with creative tooling (Adobe Figma 3D GenAI platforms) and project management systems

• Skilled in translating enterprise infrastructure requirements into creative team application

• Comfortable operating in a fast-paced ambiguous environment

Key Distinctions from Similar Roles

• Not a Product Manager Does not own product roadmaps enterprise backlog or vendor/platform governance.

• Not a purely operational role Focuses on connecting enterprise tech initiatives with creative application and adoption.

• Creative-First Solutions prioritize creative team needs workflows and craft integrity.

Benefits Eligibility

In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed through this channel.