Program Delivery Lead (People Manager)

Who We Are

We are a global technology consultancy with a trademarked AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing and we do it right. Were proud to be a World Economic Forum New Champion and a B Corp-certified company.

About Gen-e2

While the market is still largely AI-augmenting delivery we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality:

• We now generate 95% of the entire product code documentation infrastructure as code and even design with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards design principles and security guidelines ensuring enterprise-grade quality and scalability.

With Gen-e2 we deliver end-to-end products 23 faster than traditional approaches while raising the bar for engineering excellence

Your Role

• Lead the successful delivery of multiple complex projects for various clients fostering strong stakeholder relationships and promoting account growth
• Champion PALO ITs Gen-e2 AI-enhanced delivery approach to boost team productivity and efficiency while building high-performing teams
• Serve as a trusted advisor to clients adeptly managing complex stakeholder environments and ensuring smooth alignment between technical delivery and business goals
• Contribute to business growth through pre-sales activities providing delivery expertise effort estimation and SOW development
• Partner with cross-functional teams at all levels to establish delivery strategies manage project risks and maintain consistent agile practices
• Drive continuous improvement by analysing metrics optimising processes and cultivating long-term client partnerships
• Provide people management to consultants and delivery team members supporting their career growth performance development and overall well-being
• Report directly to the country Managing Director on portfolio health delivery performance and strategic initiatives

Who You Are

• An experienced delivery professional with a strong record of managing multiple projects and diverse client relationships
• A confident leader who fosters collaboration boosts team performance and empowers teams to experiment and innovate
• Experienced people manager with a track record of coaching mentoring and supporting Delivery Leads in the team in their professional growth.
• Adept at handling complex stakeholder interactions balancing various priorities and ensuring high client satisfaction
• Skilled in agile methodologies with the ability to customise practices based on project size and team needs
• An independent professional who maintains clear communication while appropriately escalating issues
• Enthusiastic about using AI and new technologies to improve delivery processes and team efficiency
• Knowledgeable about Singapore regulations and client governance standards

Qualifications & Experience

• Proven track record in delivery leadership roles within technology consultancy environments
• Demonstrated experience collaborating with software engineers product designers business analysts and product managers
• Relevant delivery or agile certifications highly regarded
• Tertiary qualification or equivalent professional experience

Location & Working Arrangements

• Singapore office location with hybrid working arrangement
• Flexible work options to support client engagement and team collaboration

More About PALO IT

Were eager to adapt to change learn from our experiences and move to meet our planets urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the worlds most successful companies. We innovate with both established Fortune 1000s SMEs and start-ups who aim to make an impact become global leaders and address the worlds most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalised training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits check out ourcareers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race colour religion sex sexuality national origin age disability marital status or any other characteristics protected by law.

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