VP, Client Services, MedComm

WHAT DOES A SVP CLIENT SERVICES MEDCOMM DO

The role of a Vice President (VP) Client Services MedComm is a senior leadership role responsible for the strategic direction client relationship health and financial performance of a significant portfolio of medical communications business. This individual will serve as the primary senior contact for key clients acting as a true steward for their brands and a proactive strategic partner. The ideal candidate will demonstrate profound ownership an unwavering commitment to doing what is right for the brand and the ability to seamlessly facilitate collaboration between agency and client teams. This role demands a leader who can inspire internal teams drive strategic growth and ensure flawless execution.

Strategic Leadership & Client Partnership:

• Serve as the senior strategic lead across all assigned accounts ensuring brand objectives are met and exceeded.
• Cultivate and maintain senior-level client relationships built on trust transparency and strategic value.
• Proactively identify client needs business challenges and growth opportunities; develop innovative solutions and proposals to address them.

Financial & Account Management:

• Assume full P&L responsibility for the account portfolio including revenue forecasting budget management and profitability.
• Lead account planning and drive organic growth within existing accounts.

Team Leadership & Development:

• Lead mentor and manage a multi-layered account team fostering a culture of excellence accountability and professional growth.
• Ensure proper resource allocation and team structure to effectively meet client needs.

Operational Excellence & Integration:

• Oversee the execution of all account deliverables ensuring the highest quality of work.
• Champion and enforce processes that support timely alignment and clear communication between agency and client teams across all workstreams.
• Serve as the central point of integration for internal teams including medical strategy creative digital and meeting services to ensure a unified and cohesive approach.

All other duties as assigned.

Qualifications :

PREFERRED QUALIFICATIONS & EXPERIENCE

Extensive Account Management Experience: A minimum of 10-12 years of progressive account management experience within a medical communications agency. Candidates must have proven success managing a significant portfolio of business defined as either:

• A single large-scale account with an annual revenue exceeding $3 million OR;
• A combination of multiple accounts with a total annual revenue of over $5 million.

Core MedComm Expertise: Deep hands-on experience and demonstrated expertise in the strategic oversight and tactical execution of key medical communications programs including speaker bureau management scientific content development and comprehensive congress support.

Collaborative Leadership & Integration: Demonstrated ability to lead and motivate integrated internal teams (e.g. medical strategy client services) and effectively manage external partners and vendors to deliver unified solutions.

Client & Agency Alignment: Must possess superior skills and a proven track record of fostering timely alignment between agency and client teams. The ideal candidate excels at driving consensus ensuring clear communication and maintaining project momentum across all workstreams in a fast-paced environment.

Bachelors degree required; advanced degree (MBA MS PharmD) is a plus.

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters I speak up to create transparent thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $159000 to $236000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. 

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From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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