Client Service Technician
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Job Location:
New Glasgow - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location:
New Glasgow NS - Lawrence Blvd (329) - Respiratory therapyAt Air Liquide Home Healthcare Canada we believe in patient-centered care and innovation. Were on a mission to help transform healthcare for the better. From advancing and digitizing our tools products and systems to forging meaningful relationships with our patients.
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health wellness and collaborative medicine.
Ready to be part of this global family of companies making a difference in the quality of life for patients around the world
How will you CONTRIBUTE and GROW
Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Client Service Technician for our New Glasgow branch. The Client Service Technician (CST) transports delivers and installs homecare equipment (including oxygen cylinders) to patients and institutions while maintaining safe operation of the company vehicle. The CST delivers quality patient care by educating patients on the proper use maintenance and troubleshooting of the equipment.Sets up homecare equipment at patients home provides training to new clients and responds to requests from current clients.
Provides client education on equipment function maintenance and troubleshooting.
Performs technical checks and reviews safety instructions with clients.
Maintains up-to-date documentation by completing appropriate records for technical visits including equipment exchanges deliveries and pick-up of equipment.
Ensures operation of medical equipment by completing preventative maintenance requirements
Meets client needs by delivering products according to schedule and as required.
Ensures safe supply of gases to clients homes and transporting medical gases according to procedures and regulations.
Ensures correct loading of vehicle by identifying product requirements for the day/week and unloading product or material in compliance with safety and legislative requirements.
Performs warehouse duties in the branches (IE: stocking shelves with supplies shipping and receiving of products and equipment cleaning and disinfection of patient equipment).
Provides after hour service to clients by participating in branch on-call rotation.
Are you a MATCH
Heres what you will need
High School Diploma and/or equivalent combination of education and experience
2-3 years of consecutive recent driving/delivery experience
2-3 years Customer service experience
Clean and valid drivers abstract
Strong written and oral communication skills (verbal and written) in English (or French if QC based position)
Basic computer / tablet skills
Knowledge of use and maintenance of respiratory home care equipment preferred; ability and willingness to learn and understand homecare equipment used by patients
Basic mechanical/repair skills
Whats in it for you
Competitive total rewards: Salary bonus flex benefits & pension plan
Growth opportunities: Upward mobility career progression and tuition reimbursement
Work/life integration: From standard hours to personal time off we encourage life outside of work
Inclusive workplace: Bring your whole self to work as you learn and grow
Meaningful work: Do work that matters
Awesome team: Teamwork and connection power our business
Global collaboration: Collaborate near and far by being part of a global leader
Culture of safety: We weave safety and wellness into all that we do
Additional Information
Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary the roles and responsibilities remain consistent.
Our Differences make our Performance
At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Required Experience:
IC
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
About Company
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter ... View more
