Lease up General Manager

Job Title: Lease-Up General Manager Student Housing
Company: Student Quarters
Community: Villas Knoxville
Location: FT on-site
Compensation: $70000 Salary

Key Requirements: 3 years as a Property Manager in Student Housing and experience managing a minimum of 400 student beds with a heavy marketing focus.

Job Overview: Student Quarters a leading provider of high-quality student housing is seeking a highly motivated and experienced Lease-Up General Manager to oversee and manage the leasing process for one of our premier student housing properties. The ideal candidate will have a strong background in property management particularly within the student housing sector and will be responsible for driving the leasing efforts during the lease-up phase to ensure occupancy goals are met and exceeded.

Key Responsibilities:

1. Lease-Up Strategy & Execution:
   • Develop and implement a comprehensive lease-up strategy to achieve occupancy targets within the designated timeline.
   • Collaborate with the marketing team to create and execute marketing campaigns that effectively target prospective residents.
   • Monitor leasing performance metrics and adjust strategies as necessary to optimize results.
   • Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
2. Leasing Operations:
   • Maintain thorough product knowledge of the property and competition
   • Thoroughly complete market surveys and leasing reports as required on time
   • Oversee the day-to-day leasing operations including processing applications conducting tours and managing lease signings.
   • Ensure a high level of customer service throughout the leasing process providing prospective residents with timely accurate and professional information.
   • Respond promptly to inquiries follow up with leads and maintain an organized system for tracking and managing prospects.
   • Assign work schedules on a monthly basis
   • Supervise the planning preparation and implementation of lease up events renewal parties property events and competitions as approved by the Regional Director
   • Assist on-site staff in building relationships with external customers
   • Implement and execute marketing efforts including; but not limited to a marketing calendar. Follow progress providing support as needed.
   • Monitor leasing/renewal progress focusing on areas needing additional support/training
   • Assist with developing annual Marketing Plans and Marketing Budgets
   • Assist with recruiting and interviewing efforts of all Leasing team members
   • Respond to internet leads answer prospect calls and conduct property tours following the guidelines outlined in the secret shop forms as well as training materials
   • Direct and execute effective follow-up through ownership of the follow-up standard Utilize established sales and marketing strategies to increase property traffic maintain closing ratios and achieve budgeted occupancy
   • Audit all lease files as needed to ensure adherence to standards
3. Team Leadership & Training:
   • Supervise and provide training to leasing consultants and staff ensuring they adhere to company policies and procedures.
   • Foster a positive and productive work environment leading by example and motivating the team to meet leasing goals.
4. Property Presentation & Maintenance:
   • Ensure that the property is presented in its best light with a focus on cleanliness functionality.
   • Coordinate with construction team and maintenance staff to address any concerns or issues that may arise during the lease-up phase.
5. Resident Retention & Relations:
   • Build positive relationships with prospective residents ensuring a high level of satisfaction and addressing concerns in a timely and professional manner.
   • Work proactively to reduce vacancies by maintaining positive resident relations and ensuring a smooth transition from lease-up to full occupancy.
6. Compliance Reporting & Policies:
   • Ensure all leasing activities comply with local state and federal regulations as well as Student Quarters policies and procedures.
   • Monitor the completion of necessary documents and ensure lease agreements are accurately executed.
   • Maintain accurate and up-to-date records of lease agreements tenant information and financial data.
   • Prepare weekly and monthly reports for senior management on leasing activity occupancy rates and marketing efforts.

Job Requirements (Skills Experiences & Qualities)

• A minimum of two years of property management experience is highly preferred
• A working knowledge of Entrata Software is highly preferred
• A high school diploma or equivalent is highly preferred
• A college degree or extensive experience in property management preferred
• Ability to perform intermediate mathematical functions
• Ability to understand and perform all on-site software functions
• Must have experience with managing a team of people
• Intermediate knowledge of Microsoft and Google platforms
• Verbal and written communication skills
• Ability to create and foster meaningful relationships with the school local community businesses and more.
• Social media management
• Manage Property Reviews
• Professional and neat appearance
• NAA or lease auditing experience
• Experience effectively managing a property curb appeal

Physical Demands

• Must be able to push pull lift carry or maneuver office products and supplies of up to twenty (35) pounds.
• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
• Regularly required to stand; walk; reach with hands and arms and climb stairs stoop or squat.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Qualifications

• Must be able to pass a background check
• Must be able to pass a General Manager Assessment
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Excellent verbal and written communication skills
• Must be able to work any of the seven days of the week and overtime hours when requested.
• Travel may be required as necessary to attend training and other company functions

About Us:

Student Quarters is your front door to campus and the perfect living space to connect with the community around you! We encourage the engagement of students with their surroundings through premier apartment locations and exciting events centered around local businesses restaurants attractions and of course campus. No matter how you live live SQ.

What we are offering:

• Competitive Hourly Rate Commission and Bonus Pay Eligibility
• Dental Health and Vision Insurance
• 401k Options
• Short Term and Long Term Disability and Company Paid Voluntary Life
• Paid Time Off including a day off on your birthday
• Paid Holidays and Floating Holidays
• 16 Hours of Paid Volunteer Time
• LGBTQ Friendly Workplace
• Age-Inclusive
• Hiring Heroes Program
• Parental leave

Mission
To deliver enriching experiences and exceptional results for our investors employees and residents.

Vision
Be the preeminent partner for investors employees and residents in the student housing sector.

We Collectively Stand Behind Our Five Core Values:

• Steady in all seasons
• Question the status quo
• Unparalleled engagement
• Authentic and genuine
• Dedicated to we before me