Availability & Capacity Manager

Melbourne, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Role: Availability & Capacity Manager

Location

Primary: MelbourneFL

2nd priority : Dallas/Frisco TX / Cary NC

CAPACITY MANAGER

Works with the Technology Tracks to create the Capacity Health Model for critical infrastructure for which the Capacity needs to be Managed

Identify the Infrastructure Component level reports and parameters that need to be analyzed on periodic basis and automate the creation of these reports using available monitoring tools

Identify the Analytical methods and techniques to be used in order to analyze the peaks troughs seasonal peaks and incremental capacity requirements

Produce and maintain the Capacity Plan to address various capacity requirements ahead of time

Predict temporary and seasonal capacity requirements and plan to address cost-effective temporary capacity adjustments as against Panic buying

Work with the Technology Tracks to suggest areas which require research for technology solutions aiming at advanced long term capacity solutions that can bring more flexibility of capacity allocation to handle temporary seasonal capacity utilization peaks. Example: Temporary increase in internet bandwidth at certain predefined times as against buying additional link bandwidth through out

Work with the Technology Tracks to suggest improvements and inputs in the infrastructure and architecture refresh projects of the customer organization from capacity planning perspective

AVAILABILITY MANAGER

Periodically conduct the Business Impact Assessments to verify that the priority matrix that the Incident Problem Change and Capacity Management processes are using are still valid

Devise appropriate methods to measure infrastructure availability for the already identified critical infrastructure components

Identify the SPOFs (Single Points of Failure) in the infrastructure and work with the SDMs and Customer representatives to prioritize and address the Availability threats from the identified SPOFs

Conduct CFIA (Component Failure Impact Analysis) to identify the impact of various component failures and improve the understanding of the support teams on how possible failures may impact the overall Service Provision

Use the available tools to generate the infrastructure Availability Reports

Work with the owners of technical configurations of various infrastructure items to plan and implement Availability improvement techniques

Produce an Availability plan to cover the infrastructure redundancy data backup and System State backups

Job Role: Availability & Capacity Manager Location Primary: MelbourneFL 2nd priority : Dallas/Frisco TX / Cary NC JD CAPACITY MANAGER Works with the Technology Tracks to create the Capacity Health Model for critical infrastructure for which the Capacity needs to be Managed Ide...