System Testing QA Specialist, Enterprise Technology

Must Haves:

• 5 years experience in enterprise-scale system testing and quality assurance with demonstrated success in modern web platform implementations API-driven architectures or cloud-native application testing environments
• 5 years experience testing complex multi-component digital platforms requiring comprehensive integration testing across content management systems authentication services search platforms and data analytics infrastructure
• Deep expertise in modern web application testing methodologies including API testing responsive design validation accessibility compliance verification and performance testing under high-volume public sector usage scenarios
• 5 years experience collaborating with cross-functional development teams on large-scale digital transformation projects while effectively communicating testing results and quality metrics to technical and executive stakeholders
• 5 years experience working in an Agile environment.

Description

Required Skills:

• 5 years experience in enterprise-scale system testing and quality assurance with demonstrated success in modern web platform implementations API-driven architectures or cloud-native application testing environments
• 5 years experience testing complex multi-component digital platforms requiring comprehensive integration testing across content management systems authentication services search platforms and data analytics infrastructure
• Deep expertise in modern web application testing methodologies including API testing responsive design validation accessibility compliance verification and performance testing under high-volume public sector usage scenarios
• 5 years experience collaborating with cross-functional development teams on large-scale digital transformation projects while effectively communicating testing results and quality metrics to technical and executive stakeholders

Responsibilities:

• Digital Platform Testing and Quality Assurance:
  • Lead comprehensive testing of a modern API-driven content management architecture ensuring seamless content delivery across multiple frontend applications and validating content modeling API endpoints and editorial workflows for content authors.
  • Execute rigorous testing of responsive web applications developed using modern frontend frameworks validating user interface components against Supply Ontarios Design System and ensuring optimal performance across desktop tablet and mobile devices.
  • Conduct specialized testing of cloud-native microservices and API integrations including REST and GraphQL endpoints authentication workflows and secure data exchange protocols between enterprise systems and external platforms.
• User Experience and Authentication Testing:
  • Design and execute comprehensive test scenarios for user account management systems including registration workflows authentication processes role-based access control (RBAC) and single sign-on (SSO) integration with enterprise identity management services.
  • Validate secure authentication flows for multiple user personas including internal Supply Ontario staff public sector buyers and vendor organizations ensuring seamless integration with both internal identity services and external federated identity providers.
  • Perform detailed testing of user dashboard functionalities profile management capabilities password reset workflows and multi-factor authentication processes to ensure robust security and optimal user experience.
• Search Discovery and Vendor Platform Testing:
  • Execute comprehensive testing of advanced search and discovery experiences including autocomplete functionality faceted search capabilities dynamic filtering systems and search result accuracy for Vendor of Record (VOR) arrangements and procurement resources.
  • Validate secure vendor reporting platforms including file upload workflows with virus scanning template-based reporting systems data validation processes and integration with Supply Ontarios internal data infrastructure.
  • Test protected content access workflows ensuring that sensitive procurement information is properly secured behind authentication barriers while maintaining intuitive user experiences for authorized users.
• Agile Project Management and Collaboration:
  • Collaborate effectively within agile development frameworks participating in sprint planning sessions daily standups sprint reviews and retrospectives while providing testing perspective on user story acceptance criteria and definition of done requirements.
  • Utilize project management and collaboration tools including JIRA for test case management defect tracking and sprint planning while maintaining comprehensive testing documentation in Confluence to ensure knowledge sharing and process transparency across development teams.
  • Work closely with product owners scrum masters and development teams to establish testing timelines within sprint cycles ensuring that quality assurance activities are properly integrated into continuous integration and continuous deployment (CI/CD) workflows.
• Enterprise Integration and Performance Testing:
  • Design and execute comprehensive systems integration tests that validate end-to-end functionality across the new web platform and existing enterprise systems including data synchronization audit logging and workflow orchestration.
  • Conduct performance and load testing of the complete digital platform under various user load scenarios ensuring optimal response times system stability and scalability to support thousands of concurrent public sector users.
  • Validate integration points with Supply Ontarios enterprise data analytics platform identity management services notification systems and document management infrastructure to ensure seamless data flow and operational continuity.
• Content Management and Migration Testing:
  • Execute comprehensive testing of content migration processes from legacy WordPress systems to the new API-driven content management architecture validating content integrity metadata preservation URL redirect functionality and search engine optimization (SEO) compatibility.
  • Test content authoring workflows within the API-driven content management environment ensuring that non-technical content authors can effectively create edit and publish content using intuitive editorial interfaces and structured content models.
  • Validate dynamic content delivery across global website components including navigation menus headers footers and homepage sections ensuring consistent brand presentation and functionality across all user touchpoints.
• Accessibility and Compliance Testing:
  • Conduct thorough accessibility testing in accordance with AODA standards and WCAG 2.1 AA guidelines ensuring that all web components forms and interactive elements are fully accessible to users with diverse abilities and assistive technologies.
  • Validate compliance with government accessibility requirements privacy regulations and security standards including testing of data encryption secure API communications and audit logging capabilities.
  • Execute specialized testing of mobile responsiveness and cross-browser compatibility to ensure optimal user experience across various devices operating systems and browser configurations used by public sector organizations.

General Skills:

• API-Driven Content Management Testing: Advanced experience with testing modern content management architectures where content is delivered via APIs including GraphQL and REST API validation content delivery optimization and editorial workflow testing in composable cloud-native environments.
• Authentication System Testing: Expertise in testing enterprise-grade identity and access management systems OAuth 2.0 implementations JWT token validation federated identity providers (including Azure B2C/External ID) and complex user provisioning workflows.
• Modern Web Application Testing: Proven experience testing responsive accessibility-compliant web applications that utilize design systems component libraries and modern frontend frameworks while maintaining cross-browser compatibility and mobile optimization.
• Secure File Processing and Data Validation: Experience testing secure file upload systems with virus scanning format validation template-based reporting workflows and integration with enterprise data infrastructure for high-volume document processing.
• Search and Content Discovery Testing: Specialized experience testing faceted search implementations autocomplete functionality content indexing systems and dynamic filtering capabilities that serve large datasets to diverse user communities.
• Multi-Persona Application Testing: Demonstrated ability to design and execute test scenarios for applications serving distinct user types (internal administrators public sector buyers vendor organizations) with role-based access controls and personalized dashboards.
• Enterprise Cloud Integration Testing: Comprehensive experience validating cloud-native applications serverless architectures CI/CD pipeline testing and complex integrations between modern web platforms and legacy enterprise systems.
• Performance Testing for Public-Facing Platforms: Proven expertise in load testing web applications that serve thousands of concurrent users with particular focus on government and public sector performance requirements and scalability standards.
• Content Migration and SEO Testing: Specialized experience testing large-scale content migrations URL redirect strategies SEO optimization validation and content preservation during platform transitions from legacy systems to modern architectures.

Deliverables

Digital Platform Testing Artifacts

• Comprehensive Test Strategy Documentation
  • Master test strategy for API-driven content management platform testing
  • Integration testing approach for microservices architecture validation
  • Performance testing strategy for high-volume public sector usage scenarios
  • Security and accessibility testing framework aligned with government standards
• Detailed Test Plans and Execution Documentation
  • Test plans for user account management system validation across multiple personas
  • Authentication workflow testing plans for SSO and federated identity integration
  • Content management and migration testing plans with data integrity validation
  • Search and discovery platform testing plans with performance benchmarks

Content Management and User Experience Testing

• API-Driven Content Management Validation
  • Content modeling and API endpoint testing documentation
  • Editorial workflow testing results with usability assessment
  • Content migration validation reports with integrity verification
  • SEO and URL redirect testing documentation with compliance confirmation
• User Authentication and Security Testing
  • Role-based access control testing results across internal and external user types
  • Single sign-on integration testing documentation with security validation
  • Multi-factor authentication workflow testing reports
  • Secure file upload and virus scanning validation documentation

Search Discovery and Vendor Platform Testing

• Advanced Search and Discovery Validation
  • Search functionality testing results including autocomplete and filtering capabilities
  • Vendor of Record (VOR) arrangement discovery testing with metadata validation
  • Protected content access testing documentation with authorization verification d
  • Search performance testing results under various load scenarios
• Vendor Reporting Platform Testing
  • Secure vendor reporting workflow testing documentation
  • Template-based reporting system validation with data integrity checks
  • File upload and processing testing results with security compliance verification
  • Integration testing documentation for vendor data synchronization with enterprise systems

Performance Accessibility and Compliance Testing

• Performance and Load Testing Validation
  • System performance testing results under simulated public sector user loads
  • Load testing documentation for concurrent user scenarios across all platform components
  • Performance optimization recommendations based on testing analysis
  • Scalability testing results with capacity planning recommendations
• Accessibility and Compliance Verification
  • AODA and WCAG 2.1 AA compliance testing results for all user interfaces
  • Cross-browser and mobile device compatibility testing documentation
  • Government privacy and security compliance validation reports
  • Assistive technology compatibility testing results with remediation recommendations

Quality Assurance and Deployment Testing

• Integration and Systems Testing Documentation
  • End-to-end integration testing results across enterprise systems and new platform components
  • Data synchronization testing documentation with audit trail validation
  • Enterprise identity management integration testing results
  • Third-party service integration testing documentation with security assessment
• Deployment and Migration Testing
  • Environment deployment testing documentation across development staging and production
  • Content and data migration testing results with rollback procedures
  • System cutover testing documentation with operational readiness verification
  • Post-deployment monitoring and validation reports with performance baseline establishment

Additional Terms

Performance Expectations

• Quarterly performance reviews against agreed-upon objectives and deliverables
• Minimum 80% achievement of approved quarterly objectives
• Development and maintenance of detailed project documentation
• Regular status reporting as per project management framework
• Adherence to all Supply Ontario policies procedures and professional standards

Work Arrangements

• Hybrid work arrangement with minimum 2-3 days per week on-site at Supply Ontario offices
• Flexibility to adjust schedule based on project needs and stakeholder availability
• Availability for occasional evening/weekend work during critical project phases

Intellectual Property and Confidentiality

• All work products documentation and intellectual property created during the engagement remain the property of Supply Ontario
• Strict adherence to confidentiality agreements and data protection protocols
• Non-disclosure agreement required as condition of engagement
• Return of all Supply Ontario property and materials upon contract completion

Probationary Period

• Initial 90-day probationary period to assess fit and capabilities
• Clear performance objectives to be established within first 30 days
• Bi-weekly check-ins during probationary period
• Option to terminate with 5 business days notice during probationary period

Early Termination Provisions

• Supply Ontario may terminate the contract with 10 business days written notice without cause
• Immediate termination for:
  • Breach of confidentiality or security protocols
  • Failure to meet minimum performance standards after documented warning
  • Violation of Supply Ontario policies or professional conduct standards
  • Misrepresentation of qualifications or experience
  • Extended unavailability without approved leave

Extension and Renewal Provisions

• Contract extension is at the sole discretion of Supply Ontario
• Extension decisions will align with Supply Ontarios internal procurement policies and procedures
• Factors considered for extension include but are not limited to:
• Achievement of defined deliverables and performance metrics
• Ongoing organizational need for services
• Budget availability and value for money
• Contractors demonstrated reliability and cultural fit
• Project continuity requirements

Extension terms:

• Maximum extension periods as per Supply Ontario procurement policy
• Rate adjustments if any must align with approved rate cards
• Additional or modified terms may be introduced during extension

Extension process:

• Review initiated minimum 30 days before contract end date
• Appropriate management approvals as per delegation of authority
• Written notice of extension decision provided minimum 30 days before contract end
• No guarantee or implicit right to extension regardless of performance
• Supply Ontario reserves the right to:
  • Modify role requirements during extension period
  • Adjust work arrangements and conditions
  • Implement new policies or procedures
  • Require additional qualifications or certifications
• Contractor acknowledgment:
  • No expectation of automatic renewal
  • Extension discussions do not constitute commitment
  • Rights to compete for other opportunities if extension not granted