Contact Details:
Bisane
Email:
Cell:
Job Title: System Admin and Technical Support Engineer
Location: Plano TX (Onsite)
Duration: 12 Months
Years of Experience: 5 Yrs.
Required Hours/Week: 40hrs./Week
Notes:
- This role requires working onsite from office and In-Person Interview
Job Description:
- The end-client is seeking a detail oriented and proactive System Admin and Technical Support Engineer with a strong background in Windows Administration.
- The ideal candidate will play a crucial role in ensuring the smooth operation of their IT infrastructure and support services.
- This position requires a blend of technical expertise and operational acumen to enhance our operational efficiency and effectiveness.
Responsibilities:
- Manage and maintain Windows server environments ensuring optimal performance and security.
- Monitor system performance and troubleshoot issues related to Windows operating systems.
- Implement and manage backup and recovery solutions for Windows servers.
- Collaborate with cross functional teams to streamline operations and improve service delivery.
- Develop and maintain operational documentation including procedures and guidelines.
- Assist in the planning and execution of system upgrades and migrations.
- Provide technical support and training to team members on Windows Administration best practices.
- Participate in incident management and problem resolution processes.
- Ensure compliance with company policies and industry regulations.
Mandatory Skills:
- Strong knowledge of Windows Administration including server setup configuration and maintenance.
- Experience with Active Directory Group Policy and Windows Server environments.
- Proficient in troubleshooting Windows related issues and providing effective solutions.
- Familiarity with scripting languages (e.g. PowerShell) for automation tasks.
- Excellent communication and interpersonal skills.
Preferred Skills:
- Experience with virtualization technologies (e.g. VMware Hyper V).
- Knowledge of networking concepts and protocols.
- Understanding of ITIL processes and best practices.
- Experience with cloud services (e.g. Azure AWS) is a plus.
Qualifications:
- Bachelors degree in computer science Information Technology or a related field.
- 5 years of experience in Operations Management with a focus on Windows Administration.
- Relevant certifications (e.g. MCSA MCSE) are a plus.
- Ability to work independently and manage multiple tasks effectively.