Software Applications Engineer (Customer Solution Group)
Software Applications Engineer (Customer Solution Group)
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Job Description
About Marvell
Marvells semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise cloud and AI automotive and carrier architectures our innovative technology is enabling new possibilities.
At Marvell you can affect the arc of individual lives lift the trajectory of entire industries and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation above and beyond fleeting trends Marvell is a place to thrive learn and lead.
Your Team Your Impact
Marvell innovates in Ethernet switching technology across a broad portfolio of segment-focused product families. Marvell switches power next-generation campus industrial 5G cloud and AI networks.What You Can Expect
Document SW features for a software development kit.
Deliver SW releases sample codes and patches to customers and involved in the SW integration into their platform.
Troubleshoot complex software problems (SW API GUI SW Tools/Drivers) and recommend corrective action.
Closely follow and check customer technical issues provide remote or on-site troubleshooting.
Support customer lab/field trial able to understand customer application environment and provide insightful advice on customer products.
Help/train customer to understand Marvell product architecture and features promote and demo Marvell products functionalities with Sales and Marketing.
Work cross functionality with silicon development system validation and marketing team to deliver SW solution.
Develop technical collateral material including application notes user guide/manual release notes white papers and other technical documents.
Articulate technology and product positioning to both business and technical users.
Assist sales team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
Create relationships with key decision makers and serve as external technical spokesperson.
Provide customer feedback to executive and development teams to participate in functionality roadmap planning.
What Were Looking For
- Bachelors degree in Computer Science Electrical Engineering or related fields and 5-10 years of related professional experience.
- Masters degree and/or PhD in Computer Science Electrical Engineering or related fields with 3-5 years of experience.
- Must possess excellent written and verbal communication able to present and clearly articulate solutions to customers.
- Previous experience of working as an Application Engineer or any equivalent Customer interacting role (i.e. ability to handle customers) is a must.
- 5-10 years of experience in networking with a focus on AI infrastructure.
- 5 - 10 years of experience in customer-facing roles providing technical support and solutions.
Preferred Qualifications:
- Experience with switch driver development and community software such as SAI/Sonic.
- Proficiency in developing and debugging device drivers and silicon.
- Understanding of system-level switch and hardware requirements.
- Familiarity with networking protocols and VLSI design.
- Strong leadership and communication skills with the ability to inspire and guide teams. Working with internal and external customer teams.
- Wide knowledge in code review debug and preparing patches.
Additional Compensation and Benefit Elements
With competitive compensation and great benefits you will enjoy our workstyle within an environment of shared collaboration transparency and inclusivity. Were dedicated to giving our people the tools and resources they need to succeed in doing work that matters and to grow and develop with us. For additional information on what its like to work at Marvell visit our Careers page.
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
Interview Integrity
As part of our commitment to fair and authentic hiring practices we ask that candidates do not use AI tools (e.g. transcription apps real-time answer generators like ChatGPT CoPilot or note-taking bots) during interviews.
Our interviews are designed to assess your personal experience thought process and communication skills in real-time. If a candidate uses such tools during an interview they will be disqualified from the hiring process.
This position may require access to technology and/or software subject to U.S. export control laws and regulations including the Export Administration Regulations (EAR). As such applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens lawful permanent residents or protected individuals as defined by 8 U.S.C. 1324b(a)(3) all applicants may be subject to an export license review process prior to employment.
#LI-RS1Employment Type
Full Time
