Join our Commercial Readiness L&D team as an Instructional Designer and Program Manager focusing on the design and delivery of sales competencies and skills programs to the revenue organisation.

Reporting to the Commercial Readiness L&D Lead youll design learner-centric content manage training initiatives and collaborate with stakeholders to drive performance improvements. The ideal candidate has 24 years in Learning & Development with strong skills in instructional design program coordination LMS platforms (e.g. Mindtickle) stakeholder management and training delivery. Familiarity with L&D best practices and sales methodologies is a plus. This role offers a chance to grow in a dynamic performance-driven environment focused on commercial team readiness.

Overview:

The Instructional Designer and Program Manager plays an integral role in executing the Commercial Readiness learning strategy by designing and managing impactful learner-centric experiences that specifically enhance sales competencies. Sitting within the Commercial Readiness Learning & Development (L&D) team and reporting to the Commercial Readiness L&D Lead this role focuses on scalable performance-driven learning initiativesparticularly in Sales Enablement.

This position blends instructional design expertise program management capabilities and a passion for continuous learning to support the growth and effectiveness of our commercial teams. The successful candidate will thrive in a collaborative learning ecosystem and demonstrate a strong grasp of adult learning theory modern learning modalities and performance-based design.

Key Responsibilities:

Instructional Design & Learning Experience Development:

• Design and develop high-impact instructionally sound learning solutionsincluding e-learning modules instructor-led sessions virtual classrooms and blended learning pathsfocused on enhancing sales skills and competencies.

• Partner with subject matter experts (SMEs) to translate complex sales concepts and methodologies into accessible relevant and actionable learning content.

• Deliver training sessions and workshops that facilitate learner engagement and reinforce skill application with a focus on sales methodologies.

Learning Program & Project Coordination:

• Support end-to-end learning project management including timeline tracking resource coordination and milestone delivery specifically for sales competency development.

• Manage learning assets across the content lifecycle ensuring timely updates and version control in alignment with organizational sales priorities.

• Contribute to the development and maintenance of learning roadmaps curricula and role-based learning journeys that align with sales enablement initiatives.

Needs Assessment & Performance Gap Analysis:

• Conduct learning needs assessments using data stakeholder feedback and performance metrics to identify skill gaps and opportunities for capability development in sales.

• Collaborate with the L&D Lead and cross-functional teams to design targeted interventions that address specific sales performance challenges and enable business outcomes.

Learning Ecosystem Collaboration & Stakeholder Management:

• Work cross-functionally with Sales Enablement Product Marketing and HR teams to ensure alignment and integration of sales-related learning programs within the broader learning ecosystem.

• Build and maintain strong relationships with key stakeholders to gather input align expectations and communicate project status effectively.

• Coordinate logistics for training delivery and deployment through Learning Management Systems (LMS) and other platforms ensuring smooth learner access and experience.

Evaluation Feedback & Continuous Improvement:

• Collect and analyze learner feedback usage data and learning analytics to assess program impact on sales competencies and identify areas for refinement.

• Apply evaluation frameworks to assess effectiveness at the reaction learning and behavior levels specifically within sales contexts.

• Recommend and implement improvements based on insights to ensure ongoing program relevance and performance impact.

Qualifications:

• 24 years of experience in Learning & Development with demonstrated capabilities in instructional design program management and training delivery focused on sales competencies.

• Strong understanding of L&D best practices including adult learning principles blended learning microlearning and performance support strategies tailored to sales.

• Experience managing stakeholder relationships and collaborating cross-functionally to ensure program alignment and success in sales enablement.

• Proficiency with Learning Management Systems (LMS) such as Mindtickle Workday Learning or Cornerstone including content deployment learner tracking and reporting.

• Familiarity with sales enablement and sales methodologies is highly desirable.

• Excellent written and verbal communication skills with the ability to influence and engage diverse audiences in sales contexts.

• Experience leveraging learning analytics and data-driven approaches to evaluate and improve learning effectiveness particularly in sales training.

• Financial services industry experience is a plus but not required.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional (EEO Job Group) (inactive) 20 - Professional (EEO-2 Job Categories-United States of America) SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)