Canopy by Hilton Grand Rapids Downtown-Food & Beverage Manager
Canopy by Hilton Grand Rapids Downtown-Food & Beverage Manager
Posted on :
30-09-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-09-2025
Job Description
JOB SUMMARY: The Food & Beverage Manager will provide leadership to the associates of Canopy Central Rooftop bar as well as inventory management and controls. The position is responsible for ensuring the hotel is poised to deliver exceptional quality high margin creative and innovative food and beverage offerings that exceed guest expectations financial goals hotel brand standards effective management of assigned staff to ensure guest satisfaction and positive employee relations.
ESSENTIAL JOB FUNCTIONS:
- Assist in developing menus for the Canopy Central Café and Rooftop Bar.
- Responsible for management of expenses to maximize hotel profitability.
- Responsible for effective labor management through proper scheduling monitoring and adjusting based on business needs.
- Follows procurement guidelines and applies good business judgment.
- Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
- Accountable for guest satisfaction by ensuring food and beverage service standards are met and guests needs are responded to in a timely manner.
- Resolves guests complaints in courteous and friendly manner focuses on service recovery when applicable.
- Works side by side with staff to train and model appropriate guest service standards.
- Responsible for training all employees and ensuring training records are maintained.
- Analyzes quality issues identifies training needs and ensures implementation to improve results.
- Utilizes available resources and adheres to training policies.
- Ensures all Lodgco brand and department specific training requirements are met.
- Conduct routine inspections of food and beverage operations to maintain quality food beverage and kitchen/restaurant standards brand local state and federal regulations.
- Responsible for appropriate ordering and inventory control procedures.
- Scheduling employees and covering shifts as needed.
- Ensures a clean and safe work environment and follows all Lodgco procedures for guest/employee incidents.
- Responsible for interviewing hiring coaching and development of all employees.
- Evaluates staff performance and takes appropriate corrective action as needed to hold employees accountable.
- Motivates staff by setting goals providing ongoing feedback and rewarding/recognizing employees.
- Responsible for effective self/workload management.
- Demonstrates clear written and verbal communication skills.
- Promotes collaboration and positive professional work environment.
- Attends all daily weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Adheres to all Lodgco Standard Operating Procedures.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
IDEAL CORE COMPETITENCIES:
- Strong leadership and development skills
- Ability to lead and direct a team
- Strong time management and negotiation skills
- Ability to communicate effectively with the public and other team members
- Ability to work extended hours when business necessitates
REQUIRED/PREFERRED EDUCATION AND ABILITIES
- 3 years of experience in food and beverage management hotels preferred
- Ability to interpret financial and operational data into operational plan
- Culinary experience front of the house
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required professional references from the hospitality industry.
SUPERVISORY RESPONSBILITY
This position manages all Food & Beverage employees of the hotel.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to verbally communicate listen stand for long periods of time ability to walk kneel stoop bend and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local state and federal laws Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring promotion transfer compensation benefits training discipline and all other personnel practices and terms or conditions of employment will be made without regard to race color religion sex age national origin disability genetic information height weight marital status veteran status sexual orientation or any other protected characteristic under state federal or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state federal or local law.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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