Service Sales Specialist
Service Sales Specialist
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Marketing & Sales ManagerIn this role you will have the opportunity to drive service sales processes generate service sales opportunities and secure profitable sales within the designated areas. Each day you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
This role is contributing to the Electrification Service Division in HK & Macau. Main stakeholders are End-Users/Power Utilities.
The work model for the role is: onsite/hybrid insert Linkedin #
You will be mainly accountable for:
- Penetrating into Installed Base promoting various upgrades retrofits and value-add solutions to the benefit of the customers and ABB.
- Understanding the channel strategy and the establishment of related prices and preparing sales plans reviewing them and proposing recovery plan(s) when needed.
- Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
- Acting as a marketer/salesperson of ABBs service products and solutions during marketing activities (campaigns trade fairs exhibitions conferences customer meetings).
You will join a dynamic team where you will be able to thrive.
Service Sales Specialist Job Requirements
- Bachelors degree in Electrical Engineering Mechanical Engineering Building Services Engineering or a related discipline is necessary.
- Minimum of 5 years of proven experience in sales preferably within the power distribution or E&M sectors.
- Direct experience with power distribution systems electrical services or related technical solutions is highly desirable.
- Familiarity with products and solutions from Global Electrical solution would be advantage.
- Exceptional sales and marketing acumen with a demonstrated ability to identify customer needs and drive solution-based sales.
- Outstanding customer service orientation with a focus on building long-term client relationships.
- Good communication interpersonal and presentation skills capable of effectively engaging diverse stakeholders including technical and executive audiences.
- Proactive self-motivated and results-driven with a strong sense of ownership and accountability.
- Advanced problem-solving skills with the ability to navigate complex challenges and perform effectively under pressure.
- Knowledge of industry trends standards (e.g. IEC BS) and local regulations in power distribution or E&M industry is a plus.
- Good command of written and spoken English and Chinese; fluency in Mandarin is preferable.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint outlook etc) and familiar with CRM software (e.g. Salesforce or equivalent).
- Basic understanding of electrical schematics control systems or E&M CSD is advantageous.
- Ability to collaborate cross-functionally with engineering project management service teams operation teams to deliver integrated solutions.
- Experience in managing tender processes contract negotiations and after-sales service agreements.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
Employment Type
Full-Time
