What success looks like in this role:
Provides tier 3 support and assists with project implementation within the networking environment.
Successful installation/configuration operation and maintenance of systems hardware software and related infrastructure. This also includes the installation of new systems rebuilding existing systems configuration of hardware peripherals services settings directories storage accordance with customer/ government standards
Configuration management of Local Area Networks (LANs) Wide Area Networks (WANs) network segments and Internet and Intranet systems to ensure operability. Installation and maintenance network hardware and software analyze problems and monitor networks to ensure their availability to users.
Maintains monitors and troubleshoots within the roles of Incident Management (Return-to-Service) and/or Problem Management (Reason for Outage).
Evaluates a systems performance and identifies user needs based on approved software per customer specifications.
Supports acquisition of hardware and software as well as subcontractor services as needed.
Works independently on specific projects or may act as lead or Project Manager or a technical consultant where experience and knowledge span multiple projects.
Ensures all design decisions are evaluated analytically and in a systematic manner in accordance with approved technical approaches processes and procedures
May provide guidance for one or more team members including task and work product deliverables.
Works closely with network operations systems and other groups on business projects assignments problems etc.
Develops advanced technological ideas and guides their development to a final product or solution.
Ensures user environments are configured per requirements or baselines.
Determines and pursues courses of action necessary to obtain desired outputs whether solutions or products which may include baseline performance (SLAs etc.) Incident management and Problem Management.
Ensures proper documentation for the corporate knowledgebase including design procedural and lessons learned. This also includes maintaining and updating existing documentation.
Monitors the Network and System Enterprise with provided tools to ensure the health of the critical client solutions.
Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.
Contributes to technical artifacts through team/program SharePoint and/or communities of practice.
University degree or equivalent education and experience.
Minimum of 10 years domain experience.
Expert knowledge in evaluating vendor products and making recommendations to purchase hardware and software.
Knowledgeable in setting up administrator and service accounts.
Knowledgeable in network security procedures best practices and implementation .
Ability to troubleshoot software issues and customer applications as required .
Has achieved industry standard certifications e.g.: Security CCNP CCNA Network MCSA.
Excellent documentation skills are required.
You will be successful in this role if you have:
**ONSITE IN NORWICH CT**
Due to requirements this role requires U.S. Citizenship
Unisys offers an outstanding benefits package featuring unlimited paid time off a 401(k) match comprehensive healthcare HSA matching ongoing learning opportunities and more! Were committed to supporting work-life balance and investing in your future success.
At Unisys we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
#LI-MT1
This role may require access to export-controlled commodities and technology. Therefore to conform to U.S. export control regulations applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more