Residence Life Office Assistant

Chatham University

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profile Job Location:

Pittsburgh, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We value our students! If you see an open position that is right for you we encourage you to apply!

Job description

The Residence Life Office Assistant under the direction of the residence life professional staff assist with managing the front desk in the Office of Residence Life and are responsible for completing a variety of office functions (i.e. answering the phone responding to emails complete assigned projects etc.). Residence Life Office Assistants also assist with a variety of administrative tasks and residence life services and events to ensure the successful operation of on-campus housing.

The responsibilities of this position included but are not limited to:

  • Greet all students parents families and guests as they enter the second floor of the Carriage House and direct them as necessary to the appropriate staff members and offices.
  • Answer office phone and respond to questions while relaying messages to staff members.
  • Check and respond to office emails and voicemail messages.
  • Manage office key processes and potentially test keys in residential spaces on campus.
  • Enter facilities work orders and ensure completion by contacting residents and inspecting spaces.
  • Conduct room inspections health and safety inspections damage assessments and vacancy checks as needed.
  • Assist with the management of the key closet which includes hanging inventorying testing and preparing keys.
  • Maintain and manage office filing system which includes organizing and re-organizing existing files.
  • Perform resident lockouts and/or sign out temp keys during assigned office hours.
  • Enforce residence life and university policies.
  • Complete assigned special projects during office hours.
  • Perform other Residence Life Office Assistant related responsibilities or duties as assigned.

Position Requirements:

  • Enrolled as a full-time student for the Fall 2025-Spring 2026 term (Note: If a student is a December 2025 graduate and is in good standing they will still be considered for work for the Fall 2024 semester).
  • Available to work Monday through Friday between the hours of 9:00 a.m. to 8:00 p.m. The exact schedule will be determined once Residence Life Office Assistants are hired.
  • Must be in good standing with the University which includes having no academic financial medical or student conduct holds on your student account. Any staff member that receives university academic probation at Chatham University will not be eligible to continue in this role per university guidelines and restrictions.
  • Have not outstanding holds such as financial medical academic or student conduct holds.
  • Adhere to the Chatham University Student Honor Code and Residential Policies & Procedures outlined in the Student Handbook and Terms & Conditions of Residency throughout their term of employment.

Position Compensation:

$9.00 per hour. Specific hours per week will be determined after the schedule is completed. Office Assistants cannot work more than 10 hours per week maximum.

Term of Service

The Residence Life Office Assistant is a ½ year or 1 year academic term position for the Fall of 2025 and/or Spring of 2026. Employment as a Residence Life Office Assistant starts on August 25 2026 and concludes at the end of the day on April 29 2026.

Summary:

It is essential that each Residence Life Office Assistant perform all expectations listed in this position description and be able to meet all position requirements. If a staff member does not fulfill the responsibilities of the position that staff member will be subject to a disciplinary review to address or correct the performance issue(s) or may be terminated from their Residence Life Office Assistant position.

Note: The Office of Residence Life reserves the right to update edit or adjust the Residence Life Office Assistant Position Description Position Duties and Position Responsibilities as needed and will provide written notice.

**Please complete the internal application for Residence Life Here:

current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.

Student jobs do not automatically roll over to the next academic year or summer.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus which promotes employee and student success and retention.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity inclusion and equity. Chatham University does not discriminate on the basis of race creed color religion gender gender identity gender expression sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation age national origin age disability genetic information veteran status marital or family status political affiliation or any other characteristic protected by applicable law.

We value our students! If you see an open position that is right for you we encourage you to apply!Job descriptionThe Residence Life Office Assistant under the direction of the residence life professional staff assist with managing the front desk in the Office of Residence Life and are responsible f...
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Key Skills

  • Typing
  • Microsoft Office
  • Data Entry
  • Customer Service
  • Computer Skills
  • Microsoft Outlook
  • QuickBooks
  • Office Experience
  • 10 Key Calculator
  • Front Desk
  • Filing
  • Administrative Experience

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Chatham University is a nationally ranked institution offering undergraduate, graduate, and integrated business, health sciences, and sustainability degrees.

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