IT Specialist

Catalyst Talent Strategy Consulting

Job Location:

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our client a global leader in chemical manufacturing with a strong presence in Asia is seeking a proactive and detail-oriented IT Specialist to join their team in Singapore.

Key responsibilities:

Provide hands-on second-line technical support for hardware software and network issuesboth in person and remotely.
Ensure timely resolution of support tickets in line with priority levels and SLA commitments.
Maintain and manage core IT infrastructure including servers networks and security systems.
Lead the on-site rollout and implementation of global/regional IT projects.
Keep our meeting rooms and collaboration tech (AV systems video conferencing etc.) running flawlessly.
Install configure and update hardware and software for office and remote users.
Manage IT asset lifecycle: track hardware software licenses and equipment inventory.
Support employee onboarding with seamless IT setup and orientation.
Monitor and optimize network performance for maximum uptime and reliability.
Collaborate with vendors and service providers to ensure top-tier IT service delivery.
Create and maintain clear IT documentation policies and procedures to boost efficiency.

Requirement:

Diploma or Bachelors degree in Information Technology Computer Science or a related field.
24 years of hands-on experience in IT support or a similar role.
Solid understanding of servers networks cybersecurity and endpoint management.
Experience supporting AV equipment and video conferencing systems (e.g. Zoom Rooms Teams Rooms Crestron etc.).
Fluency in both English and Mandarin (written and spoken)essential for user support and collaboration.
Strong problem-solving skills customer service mindset and attention to detail.
Ability to juggle multiple tasks work independently and thrive under pressure.
Team player with excellent communication and organizational skills.
Certifications such as CompTIA A Network Microsoft Certified Professional or ITIL Foundation.
Experience working in multinational or matrixed environments.

About Us:

Catalyst Talent Strategy Consulting is an executive search firm that is specialized in providing recruitment solution for our clients. We are registered with MOM in 2016.

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EA Lic No: 16C8021

Our client a global leader in chemical manufacturing with a strong presence in Asia is seeking a proactive and detail-oriented IT Specialist to join their team in Singapore. Key responsibilities: Provide hands-on second-line technical support for hardware software and network issuesboth in person an...