Knowledge Manager – Multi Levels
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Knowledge Manager Multi Levels
Location: McClean VA
Clearance: TS/SCI w Poly
Position Overview
At JMark knowledge is powerand organizing it effectively is mission-critical. We are seeking skilled Knowledge Managers to design manage and maintain knowledge management (KM) systems that streamline information sharing enhance collaboration and ensure secure access to critical data. This role is ideal for a highly organized professional with a passion for improving knowledge transfer processes and enabling smarter decision-making across the enterprise.
Key Responsibilities
Knowledge Management Systems Administration
- Develop manage update and maintain KM systems (e.g. SharePoint sites databases libraries and internal websites) to serve as repositories for storing sharing and utilizing organizational data.
- Manages the KM environment to advance information.
- Maintain records and information systems in strict compliance with applicable regulations.
Training & User Support
- Train system users including Intelligence Community (IC) partners providing clear and effective user guides as required.
- Act as the primary point of contact for knowledge management best practices ensuring optimal use of KM tools.
Policy & Repository Management
- Maintain and update a repository for instructions Internal Process Documents (IPDs) and policy memoranda to ensure consistency and accessibility.
Knowledge Transfer & Collaboration
- Develop and maintain the organizations knowledge management environment to foster effective collaboration and information sharing across tools and organizations.
- Facilitate knowledge transfer initiatives to ensure critical information is documented retained and accessible throughout the organization.
Data Integrity & Security
- Ensure all records are accurate accessible and secure maintaining data integrity across all KM systems.
Success Factors
The ideal candidate will be:
- Detail-Oriented & Organized Excels at maintaining structured user-friendly knowledge repositories.
- Collaborative & Supportive Builds relationships across teams to encourage knowledge sharing.
- Tech-Savvy & Innovative Stays ahead of KM trends to improve systems and processes.
- Security-Conscious Maintains strict adherence to information security and regulatory requirements.
Qualifications
- Bachelors degree in Information Management Library Science Computer Science or related field.
- 0-15 years of experience managing SharePoint or other KM platforms in a government or corporate environment.
- Proven experience in records management information governance and KM process development.
- Strong written and verbal communication skills with the ability to train and support users.
Preferred
- Experience supporting DoD IC or other federal agencies.
- Familiarity with IC information sharing policies and security protocols.
Why Join JMark
At JMark we know that knowledge drives mission success. As a Knowledge Manager you will build the systems and processes that make information accessible reliable and actionable. Your expertise will empower teams foster collaboration and protect critical organizational knowledge.
Your expertise. Our mission. One standard: excellence.
Required Experience:
Manager
Key Skills
- System Architecture
- Records Management
- Zendesk
- Customer Support
- Live Chat
- IT Service Management
- ITIL
- Sharepoint
- Metadata
- Knowledge Management
- Intelligence Analysis
- Content Management
