Business Systems Analyst
Business Systems Analyst
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1 Vacancy
Job Description
We are looking for a Business Systems Analyst to join our Reference Data Management squad supporting our growing suite of reference data tools. The Business System Analyst will play a crucial role in bridging the gap between business needs and technology solutions focusing on improving operational efficiency and implementing effective systems. This role is hybrid and Manila - based.
Have the skills and experience for the job Learn more about it below!
Position Responsibilities:
- Analyze systems and processes to identify inefficiencies and areas for improvement.
- Act as first triage for business or operations daily issues. Ensure proper handovers are conducted at the close of day as the squad follows a 24-hour clock model.
- Work with squad lead and other team members to implement new features and user stories needed in Reference Data Management applications. Focus on Security Master File Market Entity Portfolio Pricing and Ratings related data and/or file enhancements.
- Create or update documentation in support of our applications. Documents may include detailed specifications implementation guides and logging and monitoring documentation.
- Participate in Audit and Compliance records gathering and reviews with Audit and Compliance teams.
- Coordinate release management tickets and approvals for enhancements or bug fixes.
- At times participate in testing efforts related to our applications.
Required Qualifications:
- Bachelors degree in Computer Science Engineering or a related field (or equivalent work experience)
- Must have 3 experience in System or Business Analyst Role
- Familiarity with file transfer SFTP ideally CA Workflow Automation tool.
- Investments data experience preferred.
- Business System Analyst skills to create requirements that engineers can implement.
- Hands-on experience with issue triage and resolution for business critical applications; experience in incident / change management is a plus
- Able to work in an Agile environment indicating progress and reporting in JIRA.
- Amenable to work at UP Ayala Technohub (Quezon City)
- Amenable to work on a hybrid set-up (3x a week onsite)
- Amenable to work in any shift schedule assigned (night shift; but flexible depending on business need)
Preferred Qualifications:
- Effective English verbal and written communication skills. Should be able to adapt communication style to suit different audiences
- Experience with Agile methodologies
- Work well independently as well as in team environment as situation dictates
- Nice to have: Bloomberg Data Management or Bloomberg S&P Markit EDM Jira SharePoint Confluence experience.
- Nice to have: SQL Databricks XML API experience.
Tools Specific Knowledge:
- CAWLA
- Bloomberg Data Management or Bloomberg
- S&P Markit EDM
- Jira
- SharePoint
- Confluence
- SQL
- Databricks
- XML
- API
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Employment Type
Full-Time
